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Ask Chris (aka- Moose) Your Own Question
Chris (aka- Moose)
Chris (aka- Moose), Mercury Technician
Category: Mercury
Satisfied Customers: 44514
Experience:  16 years experience with Mercury
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Car want start. new battery. lights come on. when you turn

Customer Question

car want start. new battery. lights come on. when you turn the key there is no sound no nothing to the starter at all
Submitted: 10 months ago.
Category: Mercury
Expert:  Chris (aka- Moose) replied 10 months ago.

Welcome, I'm Chris (aka Moose). All experts are independent contractors here at Just Answer none are employees, we do not get a paycheck or benefits from JA. We work for the customers. I strive to provide EXCELLENT 5 STAR service, let me know what's needed from me so your pleased.

Do you have a test light or volt meter so I can help you figure this out?

Are you at home or stranded?

Key on, is the check engine light on, theft light off, odometer registering?

Will it crank if you use the emergency release and shift it to neutral?

Expert:  Chris (aka- Moose) replied 10 months ago.

I like to stay in contact with my customers that appear not pleased, still working on the concern, or have not rated yet. I assume you were not pleased with my help. I hate that you have spent money to get an answer but left not happy. Can you tell me why, or can I help more. If its more help you need just reply and we can pick up where we left off. I am also sending an offer allowing me to upload diagrams or repair guides if that helps.

Thanks Chris