How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Eric Your Own Question
Eric
Eric, Automotive Repair Shop Manager
Category: Mercury
Satisfied Customers: 30833
Experience:  20+ yrs. experience as repair shop manager and technician.
3195632
Type Your Mercury Question Here...
Eric is online now
A new question is answered every 9 seconds

After being told my transmission was bad. motor mounts and

Customer Question

hey after being told my transmission was bad. motor mounts and now 2 different transmissions. we still have the same problem. what do you suggest? it's a 2000 model
Submitted: 1 year ago.
Category: Mercury
Expert:  Eric replied 1 year ago.
HI,
Ok, it would really help to know what the symptoms are since you have not mentioned them nor the problem. You need to provide as much detail as possible since I am not there to test drive it or inspect it.
Customer: replied 1 year ago.
Shifting gears slowly or not wanting to shift at all.
Expert:  Eric replied 1 year ago.
HI,
Is the check engine light on?
If you turn it off and turn it back on, does it shift better?
Are the shops using certified used transmissions, or are they using salvage yard transmissions that have not been tested