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Ask Chris (aka- Moose) Your Own Question
Chris (aka- Moose)
Chris (aka- Moose), Mercury Technician
Category: Mercury
Satisfied Customers: 1913
Experience:  16 years experience with Mercury
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Mercury sable: 1997 sable both front window ARE down. they

Customer Question

1997 sable both front window ARE down. they won,t come back up. can hear them clicking when I push the buttons up or down, the rear windows work fine. changed the relay but still nothing. could not find any fuses. also the window lock button stopped working.
Submitted: 1 year ago.
Category: Mercury
Expert:  Ricardo Hohl replied 1 year ago.
Hi welcome to just answers . if you hear the window motors click this means power is getting to the motors but they are not responding, did both windows fail to go up ate the same time?
Expert:  Ricardo Hohl replied 1 year ago.
you are going to need to remove the drivers side door panel and check for power at the window motor conector while pressing the switsh up or down to see if power is getting to them.
Expert:  Ricardo Hohl replied 1 year ago.
then reverse polarity on the test light and it should light up also.
Expert:  Ricardo Hohl replied 1 year ago.
if it doesnt then the master switch is bad.
Expert:  Ricardo Hohl replied 1 year ago.
another place you need to check is on the wiring between the door and the body some times they brake and cause bad conections open the rober insulator bettween the door and check the wires for any broken wires.

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