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Ask Chris (aka- Moose) Your Own Question
Chris (aka- Moose)
Chris (aka- Moose), Mercury Technician
Category: Mercury
Satisfied Customers: 1940
Experience:  16 years experience with Mercury
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Mercury ,mountaineering: I have a Mercury Mountaineer 2002

Customer Question

hi I have a Mercury Mountaineer 2002 it will not start I think the wrong key has been put in the ignition at one pointit turns over but wont start sound like the fuel pump switch feels to be okay
Submitted: 2 years ago.
Category: Mercury
Expert:  A. Penland replied 2 years ago.
Is the red THEFT light flashing rapidly when you try to start the vehicle?
Customer: replied 2 years ago.
no its notI stuck the right key into the into the door unlocked it then switch the ignition on late stop rapidly going on still did not startI don't think I hear the hum of the pump
Expert:  A. Penland replied 2 years ago.
Try this first, if you do not have a code reader to clear the codes.Disconnect the battery for 15 minutes. Then reconnect it and try starting it with the right key. This sometimes will clear the theft code
Customer: replied 2 years ago.
I'll give it a try and let you know
Expert:  A. Penland replied 2 years ago.
Let me know if it helps please.
Customer: replied 2 years ago.
I did disconnect the battery for about an hours time and reconnected it the truck did not start
Expert:  A. Penland replied 2 years ago.
Is the red theft light still flashing rapidly when you try to start it?How many keys do you have for the vehicle?
Customer: replied 2 years ago.
turn the key light goes on light goes off return try to turn it over and it keeps cranking does not start I have two keys
Expert:  A. Penland replied 2 years ago.
Ok, the problem is not the PATS key problem.Make sure the inertia switch is reset. Press the switch button on the top down and see if the vehicle starts. But it is sounding like a bad fuel pump.
Customer: replied 2 years ago.
thank you I will try that
Expert:  A. Penland replied 2 years ago.
Please keep me informed.
Customer: replied 2 years ago.
okay I will thank you
Expert:  A. Penland replied 2 years ago.
Ok.