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Chris (aka- Moose), Mercury Technician
Category: Mercury
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Satisfied Customers: 27539
Experience: 16 years experience with Mercury
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Mercury Sable: I have a 2005 Mercury Sable Wagon with power

Resolved Question:

I have a 2005 Mercury Sable Wagon with power windows. They are working only on occassion...sometimes when we would slam the doors the windows would work again. Now the windows are down and no amount of slamming is getting them to go back up (or down). The doors still lock and unlock, everything else works fine in the car. Any ideas?

Submitted: 10 months ago.
Category: Mercury
Expert:  Chris (aka- Moose) replied 10 months ago.

Hi, I’m Chris. Welcome and thanks for asking your question!

 

Are all the windows inop from all switches?

 

Customer: replied 10 months ago.


Yep. We undid the child lock...have hit every switch at every window and nothing.

Expert:  Chris (aka- Moose) replied 10 months ago.

Okay, we need to get the drivers door switch out to check and verify power and ground. Do you know how to do this and do you own the tools to check this, if not let me know and I will explain it and tell you what you need.

 

Customer: replied 10 months ago.


We don't know how to do this. Right now we have a philips screwdriver and a flathead screwdriver- we are on vacation so don't have a toolbox available.

Expert:  Chris (aka- Moose) replied 10 months ago.

Since you do not have the tools needed, would you rather have a shop repair this or buy the tools your going to need and start electrical diagnosing?

 

Customer: replied 10 months ago.

how much do I need- just a voltmeter/ammeter? I'd like to have some idea if it is wiring or the part itself so I can see how much effort is needed to fix it. I can put in a little time on it tomorrow but probably not more than 4hrs or so.

If you give me a list of the tools I need I will get them at Walmart or Autozone tomorrow AM.

Expert:  Chris (aka- Moose) replied 10 months ago.

Michael you will need a volt meter or test light. Both from Auto Zone will be 10$ or 29$. You then need to remove the drivers door switch which means removing the door trim panel, shown below.

http://wikisend.com/download/295158/1121.pdf

 

Next you need to do 4 tests, shown below.

http://wikisend.com/download/448178/1121.pdf

http://wikisend.com/download/137046/1122.pdf

 

I feel you are going to find this to be a wiring issue where as the connector to the switch is not seated firmly or the wire pins are loose in the connector or the wires are broken in the door jam.

 

Let me know the outcome or if you get stuck, so I can help more.

 

Customer: replied 10 months ago.

Ended up taking it in...wires were broken in the door jamb. Thanks.

Expert:  Chris (aka- Moose) replied 10 months ago.

Glad I could help, I figured that is where you find the fault since you said it clears up with slamming the door. Please do not forget to rate my response so my answer is given a grade.

 

 

Chris (aka- Moose), Mercury Technician
Category: Mercury
Positive Feedback: 99.3 %
Satisfied Customers: 27539
Experience: 16 years experience with Mercury
Chris (aka- Moose) and 12 other Mercury Specialists are ready to help you

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