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Mercury Cougar: I have a customers 1999 Mercury Cougar 2.5l

 

Customer Question

I have a customers 1999 Mercury Cougar 2.5l v6. It has codes P340, P420, P171, P1000, B1600 in that order. The customer just bought this vehicle from a used car dealership. It sometimes starts and sometimes does not. It sometimes just dies on the road as well.

 

Country: United States
Make: Mercury
Model: Cougar
Year: 1999
Engine: 2.5l

Submitted: 292 days and 12 hours ago.
Category: Mercury
Value: $28
Status: CLOSED
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Expert:  rpmdiag replied 292 days and 12 hours ago.


rpmdiag :

Thanks for your question. Sorry you're having car problems. If I go off line, just leave a message and I'll be right back. DO NOT leave feedback yet. The first code has to do with the CAM sensor circuit, either a bad sensor, wiring or computer. The second code is for a bad cat on bank one. The third code is a lean code for bank one. The fourth code is a clear history code, no biggie. The last code is a PATS key code which is most likely the starting problem. Sure hope they got a real good deal on this car, it can be costly to repair. Thanks, Ron

rpmdiag :

Please note; your Deposit doesn't constitute a payment. Please be sure to rate OK SERVICE, GOOD SERVICE OR EXCELLENT SERVICE /3-5 STARS /SMILEY FACES to complete transaction or ask for more help by clicking REPLY TO EXPERT.

Please note the 1 to 2 faces equal (POOR AND BAD SERVICE) and are NEGATIVE ratings on me personally. Before choosing one of these, please reply first so that I can further help you. Positive feedback is my goal.

Thank you, Ron

Please note: not every answer I give you is something you were hoping to hear, even though it is true, such as; (it’s more expensive than you wanted to spend, or you will need to have a professional repair shop do the diagnostics and /or repairs due to complexity reasons).

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Expert:  rpmdiag replied 292 days and 12 hours ago.

Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.

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Expert:  rpmdiag replied 292 days and 12 hours ago.

I saw you were off line so I had to switch us over to Q & A. I would certainly do some O2 sensor and CAM sensor tests with a scope first, then look for a vacuum leak in bank 1 to start with. Thanks, Ronrpmdiag41113.7305677431

Customer replied 292 days and 12 hours ago.

How should I go about diagnosing the problem for the first code P340? Also, does the catylitic converter need a definite replacement? And I will need help diagnosing the PATS issue as well.

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Expert:  rpmdiag replied 292 days and 12 hours ago.

You need to diagnose everything with a scan tool and a lab scope to confirm their operation. Don't replace the cat yet until you know for sure that the O2 sensors are working right, again by testing them with your scope. Please don't forget to rate me as high as you see fit and I can still assist you afterwards if you need me to. Thanks again, Ron

Customer replied 290 days and 15 hours ago.

I apologize for the late response I was off this job for a day or so. I checked the oil on this vehicle yesterday because the customer called me yesterday to inform me that there is a coolant loss in the system. The engine oil is all milky from being mixed with coolant. Any ideas or suggestions of what to do next?

Accepted Answer

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Expert:  rpmdiag replied 290 days and 15 hours ago.

Sounds like a blown head gasket, we need to get that fixed before anything else. Please don't forget to rate me as high as you see fit and I can still assist you afterwards if you need me to. Thanks again, Ron

Expert TypeDiagnostic Expert
Category: Mercury
Pos. Feedback: 88.8 %
Accepts: 205
Answered: 7/25/2012

Experience: 37 years experience

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