Login|Contact Us
Question and Answer

Mercury

Ask a Mercury Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

Mercury Villager: I have a 1997 mercury villager. I though

 

Customer Question

I have a 1997 mercury villager. I though there was a problem with battery so trickle charged the battery for 5 hours. It still wouldn't start but was able to be jumped. We drove for an hour then shut it off and it will not start again with a new battery or jump. There is no power to anything even after putting a new battery in. Ideas?

 

Country: United States
Make: Mercury
Model: Villager
Year: 1997

Submitted: 281 days and 3 hours ago.
Category: Mercury
Value: $18
Status: CLOSED
Picture
Expert:  rpmdiag replied 281 days and 2 hours ago.


rpmdiag :

Thanks for your question. Sorry you're having car problems. If I go off line, just leave a message and I'll be right back. DO NOT leave feedback yet. It sounds like the battery is just plain bad and needs to be replaced, BUT, be sure that the alternator is charging first too. Thanks, Ron

rpmdiag :

Please note; your Deposit doesn't constitute a payment. Please be sure to rate OK SERVICE, GOOD SERVICE OR EXCELLENT SERVICE /3-5 STARS /SMILEY FACES to complete transaction or ask for more help by clicking REPLY TO EXPERT.

Positive feedback is always appreciated. Please note that if you have a subscription service you still need to rate the same as mentioned above, EXCEPT you are not charged again.

Please note the 1 to 2 faces equal (POOR AND BAD SERVICE) are a NEGATIVE rating. Before choosing one of these, please reply first so that I can further help you,

Thank you, Ron

Please note: not every answer I give you is something you were hoping to hear, even though it is true, such as; (it’s more expensive than you wanted to spend, or you will need to have a professional repair shop do the diagnostics and /or repairs due to complexity reasons).

Customer : Hi. First time user so not sure next step
Customer : I don't see a response

Picture
Expert:  rpmdiag replied 281 days and 2 hours ago.

Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.

Picture
Expert:  rpmdiag replied 281 days and 2 hours ago.

OK, I just switched us to Q & A because CHAR has a problem. Read all that I wrote above. Thanks, Ron

Customer replied 281 days and 2 hours ago.

I see the note above. Seems like might be electrical something. I tried a different battery and if alternator wouldn't the car start with a fresh battery?

Accepted Answer

Picture
Expert:  rpmdiag replied 281 days and 2 hours ago.

OK, if the battery and alternator are both fine, then you have a parastic draw in your electrical system. This attachment, IF done properly, will lead you right to the problem. Thanks, Ron

Attachment: 2012-07-06_142722_parasitic_enhanced_drain_test.docx

Expert TypeDiagnostic Expert
Category: Mercury
Pos. Feedback: 88.8 %
Accepts: 205
Answered: 7/6/2012

Experience: 37 years experience

Ask this Expert a Question >
Customer replied 281 days and 2 hours ago.

ok. I can't open attachment on my iPad. Will open on computer later and see if it works.

Picture
Expert:  rpmdiag replied 281 days and 2 hours ago.

OK, it's opening for me, so it should open for you too. Please don't forget to rate me as high as you see fit and I can still assist you afterwards too. Thanks again, Ron

Customer replied 278 days and 15 hours ago.

Hi Ron,


I haven't been able to get the machine yet to test the power level. Will do as soon as possible. I will rate and accept but hoping to have car moving first.


Jeff

Picture
Expert:  rpmdiag replied 278 days and 3 hours ago.

Very good. thanks, Ron

 
Tweet

11 Mercury Mechanics are Online Right Now

Ask Your Question Now
Mercury Questions Date Submitted
Mercury Mariner Premier: My 2009 Mercury Mariner Premier 2.5L 4/9/2013
1989 mercury cougar, is fuel pump accesable with out dropping 4/8/2013
Mercury Mariner Premier: We tried to use the AC in our 2008 4/8/2013
MERCURY SABLE: Location of the drl module in a 1999 mercury 4/7/2013
Mercury Mountaineer: what is the fuse number and amps for the 4/7/2013
Eric, The AC blows hot air on the passenger side. this is Jim again 4/7/2013
Mercury Milan Premier: I recently purchased a 2010 Mercury 4/7/2013
mercury mystique: i have a mercury mystique 1995, ir started 4/4/2013
Mercury Villager LS: I have a used 1994 Mercury Villager.The 4/4/2013
Mercury Mountaineer AWD: I have a 2002 Mercury Mountaineer, 4/4/2013
RSS
Next 10 >
Ask A Mercury Mechanic
Type Your Mercury Question Here...
characters left:

Top Mercury Experts

See More Mercury Mechanics

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a Mercury Mechanic

Get a Professional Answer. 100% Satisfaction Guaranteed.
212 Mercury Mechanics are Online Now
Type Your Mercury Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us
© 2003-2013 JustAnswer LLC