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2010 Mercury Mountaineer: hvac is working..getting hot..defrost vents

 

Customer Question

I have a 2010 Mercury Mountaineer, the hvac is working in the sense that it is getting hot and cold. however the vent system is not working properly. it is only blowing out the defrost vents no matter which setting it is on. Any Ideas?

 

Country: United States
Make: Mercury
Model: Mountaineer Premier
Year: 2010

Already Tried:
do not know where to begin trouble shooting.

Submitted: 331 days and 2 hours ago.
Category: Mercury
Value: $18
Status: CLOSED
Picture
Expert:  rpmdiag replied331 days and 1 hours ago.


rpmdiag :

Thanks for your question. Sorry you're having car problems, I will do my best to apply my research and supply you with an accurate answer ASAP. It's common for the blend doors to stick and cause this. They are located under the dash in the heater box. This is not normally a job for the DIY, but if you like, I can send you instructions how to do it. Hope this helps you. Thanks, Ron

rpmdiag :

PLEASE READ THIS WHOLE SECTION PRIOR TO RATING ME!

Please click on the appropriate “positive (+) button” to Rate My Answer AFTER you have followed OR agreed with my suggestions, it’s not fair to RATE me otherwise. Please remember to only rate my answer when you are 100% satisfied. IF you feel the need to click either "Helped a little" or "I expected more", please stop and reply to me via the CONTINUE CONVERSATION (blue link) with the issue you have. I will be happy to further assist you. Please note: not every answer I give you is something you were hoping to hear, even though it is true, such as; (it’s more expensive than you wanted to spend, or you will need to have a shop do the diagnostics and /or repairs due to complexity reasons). Other experts have access to our conversation and can also see the ratings you gave me, so this will have a direct effect on how any of your future questions will be viewed by the experts.

Thanks again, Ron

Customer :

I would like the instructions on how to do this repair. Please forward it to me. Are there other things that will cause this to happen?

rpmdiag :

Here it is, now please leave me the highest available rating. Thanks, Ron

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