How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Paul M ASE Master Your Own Question

Paul M ASE Master
Paul M ASE Master, ASE Master Tech
Category: Mercury
Satisfied Customers: 4682
Experience:  ASE Master Tech 20+ Years
28939717
Type Your Mercury Question Here...
Paul M ASE Master is online now
A new question is answered every 9 seconds

Mercury Mountaineer 4x4 CANT GET POWER TO THE POWER WINDOW

Resolved Question:

CANT GET POWER TO THE POWER WINDOW SWITCH. NO WINDOWS WORK WE HAVE TESTED FUSES RELAYS ETC. WE PUT POWER TO THE LARGE BLUE & BLACK WIRE AT THE SWITCH AND ALL THE WINDOWS WORK. THIS ON A 2004 MERC. MOUNTAINEER. POWER LOCKS WORK. WE DONT HAVE ANY MANUALS.
Submitted: 3 years ago.
Category: Mercury
Expert:  Paul M ASE Master replied 3 years ago.

Hello and thank you for using Just Answer

I'm Paul and I will help you with your Question

 

there is a common problem with the wires breaking in the door jam

 

where the harness runs from the body into the door you need to find the break in the light blue/black wire inside the door jam... this is almost always the area where the problem occurs

 

let me know what you find and if you need more help

 

Paul

Customer: replied 3 years ago.
We are having a hard time getting the wires exposed in the rubber sleeve connecting to the door & pillar post. Is it a good idea to slit this rubber to get to the wires? Or what is the best way to get to repair this wire? Also does #62 CB control the power windows on this montaineer?
Expert:  Paul M ASE Master replied 3 years ago.

the rubber should pull out of both sides the door and the body... so you can get better access to the wires... if you have to you can unplug the connectors that plug into the inside of the car and slide the wires out to get the rubber boot off.

 

the boot should pop off both sides to allow you to look for damaged wires

 

Paul

Customer: replied 3 years ago.
There no room to look for a broken wire. The wires are tied in a bundle. Can we cut the rubber boot to give use more room? And is there a quick boot replacement like they use on cv joints?
Expert:  Paul M ASE Master replied 3 years ago.

if you can get at the wires you have 2 choices

 

cut the boot with a razar blade and tape up when done..

 

or follow the wires that go into the body unplugging them from inside and pull them out the body hole then you can slide the boot over the harness

 

Paul

Paul M ASE Master, ASE Master Tech
Category: Mercury
Satisfied Customers: 4682
Experience: ASE Master Tech 20+ Years
Paul M ASE Master and 4 other Mercury Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
< Last | Next >
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
  • Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me. Molly USA
  • I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service. Jason V. Kirkland, WA
  • I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there. BR New Jersey
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
 
 
 

Meet The Experts:

 
 
 
  • Ron

    ASE Certified Technician

    Satisfied Customers:

    1601
    ASE Certs and Ford Certs
< Last | Next >
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

    Ron

    ASE Certified Technician

    Satisfied Customers:

    1601
    ASE Certs and Ford Certs
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka- Moose)'s Avatar

    Chris (aka- Moose)

    Mercury Technician

    Satisfied Customers:

    1399
    16 years experience with Mercury
  • http://ww2.justanswer.com/uploads/JM/jmcdo28/2012-2-23_01655_resized.64x64.jpg John Mc's Avatar

    John Mc

    Mercury Technician

    Satisfied Customers:

    403
    19 years Ford Lincoln Mercury experience
  • http://ww2.justanswer.com/uploads/wmarti7/2009-4-18_04332_Avatar.jpg Chuck's Avatar

    Chuck

    ASE Certified Technician

    Satisfied Customers:

    287
    33 Years experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance
  • http://ww2.justanswer.com/uploads/scottz136/2008-12-09_220350_js640_p1010013.jpg scottz136's Avatar

    scottz136

    Mercury Technician

    Satisfied Customers:

    260
    senior master lincoln mercury tech.
  • http://ww2.justanswer.com/uploads/TI/tim37857/2011-10-28_23053_S6301814.64x64.JPG Tim's Auto Repair's Avatar

    Tim's Auto Repair

    mechanic

    Satisfied Customers:

    257
    Have owned a repair shop for 25 yrs.
  • http://ww2.justanswer.com/uploads/DR/drivefast1971/2012-1-12_172422_0009051tQKh.64x64.jpg Ron Z.'s Avatar

    Ron Z.

    - Mercury Tech -

    Satisfied Customers:

    197
    18+yrs experience. State Inspector and Mercury Diagnostics