How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask jimchill Your Own Question

jimchill
jimchill, Mercury Technician
Category: Mercury
Satisfied Customers: 590
Experience:  over 15 years working at ford/lincoln/mercury dealership
Type Your Mercury Question Here...
jimchill is online now
A new question is answered every 9 seconds

I have a 2000 Mercury Sable LS; Can you tell if there was a

Customer Question

I have a 2000 Mercury Sable LS; Can you tell if there was a problem a problem with the fuel injector (code 3) to be replaced? I've had several repairs done on this car to the tune of almost $3000. When I tell the mechanic the problems it seems that they look for things more expense and the minor items escalates. (Just because women don't the language doesn't mean the don't know their car).
I've gotten a rebuilt transmission, front/back axle replaced, brakes (from use this I understood), starter (2nd starter, first was replaced FREE just after I purchased this car @/34,000) since I drive Mercury's I'm familiar with replacing them a lot.
I know that the fuel injectors can get clogged. Could there be some wire that causing the miss fire of something completely different. After one hour of an engine diagnosis I was told that the plugs & wires was good but believe that the fuel injector wasn't working properly and need two more hour to make sure (@$84 per hr. I had the car towed home.
Submitted: 4 years ago.
Category: Mercury
Expert:  jimchill replied 4 years ago.

Hello, Sorry that you are having problems with your mercury lets see what we can do. I need to get some information from you first.

 

Can you describe the concern with your car for me in detail?

Can you get me the 8th digit of the vehicle id number so I can find out which 3.0l engine you have? There are two types of 3.0

Do you have the fault codes from the car other than mis fire 3 ?

 

Thank you, XXXXX XXXXX can provide me with this information we will try our best to get you a fix for your car. jim

Customer: replied 4 years ago.

Hi Jim,

When I took my car in because of P1405 code (Emission Contol) on 11/24/09. Now I the engine light came after I got gas (on Tuesday 3/2) and ten minutes later it was a continueous flashing. This time the code is P0303 Cylinder 3 misfire. Said mostly likely a Fuel injector needed to be 100% sure they need to remove the intake and check the injector. I declined because they it would take about two more hours ($84 hr.).

My vin# XXXXX will this help? It's a 3.0 engine

 

 

Expert:  jimchill replied 4 years ago.
First of all I am sorry that you are having problems with your Mercury lets see what we can do for you. With the code p0303 #3 misfire, it could be alot of different things, an injector could be one of them but there are other problems too. there is no way that just from that code that anyone could say it needs an injector. Another question for you. When you were fueling up, was the car running? If not double check to make sure the fuel cap is tight on the vehicle. One more question. How was the car running when the light came on? I am thinking that the repair shop was trying to take you for a ride. Is the light still on or did they clear the code? If the light is still on tommoro go to an auto zone or a OReilys auto parts store and see if they will pull the code for you. They usually do this at no charge since they want to sell you parts to fix it. Let me know on this becuase it sounds fishy to me. Thank you, jim
Expert:  jimchill replied 4 years ago.
Why did you have the car towed home? It is not driveable?
Customer: replied 4 years ago.
Relist: I still need help.
Sorry, I had to go to a meeting at church on Saturday, and use the transit system which is slow and I just went to sleep after getting home in the chair. So I just woke up. I fully understand Jim's answer! I did check the gas cap, my engine was off when I put gas in the car, and yes the engine light is tell on and my sounds like a mack truck when starting. The car was sitting from 2/14-3/1/10. Before the Eng. light this time the car would launch forward when waiting at light/stopped or @ enter sections sometimes I thought it would cut off. where do it click the ACCEPT button. I can get the car fixed until 3/17 (provided it's not over $200 on a budget Sr. Senior. You have been very helpful afraid to drive with the flashing engine light. I will check the response again before going to church before 9am.
Expert:  jimchill replied 4 years ago.
hello, I understand your problem better now. With the flashing check engine light it is a random or continuous misfire, in your case number XXXXX cylinder. It could be a few things, for example a bad spark plug or sparkplug wire, Defective coil, or a bad or clogged fuel injector. You would have to start with the basic checks. The shop you brought it to said they determined that it was a posible injector, i am assuming that they did the necessary checks to determine that they had to check that. Labor time to remove and replace an injector is 1.6 hours and if needed an injector is 110.00 for a ford part, an aftermarket one may be less or the injector may be cleanable. In the mean time before you get it back to a shop i would reccomenf that you refrain from driving the car is could cause more damage to the engine or the catalytic convertor. If you have any other questions feel free to ask me. thank you, jim
jimchill, Mercury Technician
Category: Mercury
Satisfied Customers: 590
Experience: over 15 years working at ford/lincoln/mercury dealership
jimchill and 2 other Mercury Specialists are ready to help you
Customer: replied 4 years ago.

I will let you know what the problem is with my car next week. Thanks for your help.

 

FYI:

The Name on the visa card is Under Reginald B. Amory Jr., 25 Stratford PK. 14611

Expert:  jimchill replied 4 years ago.
Thank you, XXXXX XXXXX i will be here

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
< Last | Next >
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
  • Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me. Molly USA
  • I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service. Jason V. Kirkland, WA
  • I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there. BR New Jersey
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
 
 
 

Meet The Experts:

 
 
 
  • Ron

    ASE Certified Technician

    Satisfied Customers:

    1601
    ASE Certs and Ford Certs
< Last | Next >
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

    Ron

    ASE Certified Technician

    Satisfied Customers:

    1601
    ASE Certs and Ford Certs
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka- Moose)'s Avatar

    Chris (aka- Moose)

    Mercury Technician

    Satisfied Customers:

    1399
    16 years experience with Mercury
  • http://ww2.justanswer.com/uploads/JM/jmcdo28/2012-2-23_01655_resized.64x64.jpg John Mc's Avatar

    John Mc

    Mercury Technician

    Satisfied Customers:

    403
    19 years Ford Lincoln Mercury experience
  • http://ww2.justanswer.com/uploads/wmarti7/2009-4-18_04332_Avatar.jpg Chuck's Avatar

    Chuck

    ASE Certified Technician

    Satisfied Customers:

    287
    33 Years experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance
  • http://ww2.justanswer.com/uploads/scottz136/2008-12-09_220350_js640_p1010013.jpg scottz136's Avatar

    scottz136

    Mercury Technician

    Satisfied Customers:

    260
    senior master lincoln mercury tech.
  • http://ww2.justanswer.com/uploads/TI/tim37857/2011-10-28_23053_S6301814.64x64.JPG Tim's Auto Repair's Avatar

    Tim's Auto Repair

    mechanic

    Satisfied Customers:

    257
    Have owned a repair shop for 25 yrs.
  • http://ww2.justanswer.com/uploads/DR/drivefast1971/2012-1-12_172422_0009051tQKh.64x64.jpg Ron Z.'s Avatar

    Ron Z.

    - Mercury Tech -

    Satisfied Customers:

    197
    18+yrs experience. State Inspector and Mercury Diagnostics