How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mazda Ed Your Own Question

Mazda Ed
Mazda Ed, ASE/Mazda Master Technician-L1 cert
Category: Mercury
Satisfied Customers: 2223
Experience:  ASE Master Technician, Mazda Master Technician, GM and Ford factory trained. 15 years experience.
5624692
Type Your Mercury Question Here...
Mazda Ed is online now
A new question is answered every 9 seconds

98 Mercury Villager: power windows..fuses that are blown..relay

Resolved Question:

All of a sudden my power door locks, power windows, and dashboard lights quit working on my 98 Mercury Villager. I cant find any fuses that are blown... Is this a relay or switch problem?
Submitted: 5 years ago.
Category: Mercury
Expert:  Mazda Ed replied 5 years ago.

HiCustomer

 

Do you have a meter or test light for me to walk you through some checks?

Customer: replied 5 years ago.
Sorry, no meter or test light.

I will tell you that the interior dome light works when manually pushed and the clock/radio light comes on, however, it goes totally dark when I turn my headlight on. (radio still works, just cant see the display) The wipers also work.
Expert:  Mazda Ed replied 5 years ago.
Ok, I'm going to check the schematic for a common link. It is going to be difficult to accurately diagnose this without some testing though!
Expert:  Mazda Ed replied 5 years ago.

Ok, I see that they all share a ground (G200) which is located behind the instrument panel on the driver side. That ground could be loose causing this problem.

 

The other thing they have in common is the "Smart Entrance Control Module". This is a fairly common failure item which causes the symptoms you describe. Without a meter to check the power and grounds there is no 100% way to be sure this is bad.... but there is a very high likelyhood.

 

If you want to purchase a meter (sears has them for under $50.00) to test the wires then I would suggest replacing the SECM.

Mazda Ed, ASE/Mazda Master Technician-L1 cert
Category: Mercury
Satisfied Customers: 2223
Experience: ASE Master Technician, Mazda Master Technician, GM and Ford factory trained. 15 years experience.
Mazda Ed and 7 other Mercury Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
< Last | Next >
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
  • Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me. Molly USA
  • I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service. Jason V. Kirkland, WA
  • I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there. BR New Jersey
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
 
 
 

Meet The Experts:

 
 
 
  • Ron

    ASE Certified Technician

    Satisfied Customers:

    1601
    ASE Certs and Ford Certs
< Last | Next >
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

    Ron

    ASE Certified Technician

    Satisfied Customers:

    1601
    ASE Certs and Ford Certs
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka- Moose)'s Avatar

    Chris (aka- Moose)

    Mercury Technician

    Satisfied Customers:

    1399
    16 years experience with Mercury
  • http://ww2.justanswer.com/uploads/JM/jmcdo28/2012-2-23_01655_resized.64x64.jpg John Mc's Avatar

    John Mc

    Mercury Technician

    Satisfied Customers:

    403
    19 years Ford Lincoln Mercury experience
  • http://ww2.justanswer.com/uploads/wmarti7/2009-4-18_04332_Avatar.jpg Chuck's Avatar

    Chuck

    ASE Certified Technician

    Satisfied Customers:

    287
    33 Years experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance
  • http://ww2.justanswer.com/uploads/scottz136/2008-12-09_220350_js640_p1010013.jpg scottz136's Avatar

    scottz136

    Mercury Technician

    Satisfied Customers:

    260
    senior master lincoln mercury tech.
  • http://ww2.justanswer.com/uploads/TI/tim37857/2011-10-28_23053_S6301814.64x64.JPG Tim's Auto Repair's Avatar

    Tim's Auto Repair

    mechanic

    Satisfied Customers:

    257
    Have owned a repair shop for 25 yrs.
  • http://ww2.justanswer.com/uploads/DR/drivefast1971/2012-1-12_172422_0009051tQKh.64x64.jpg Ron Z.'s Avatar

    Ron Z.

    - Mercury Tech -

    Satisfied Customers:

    197
    18+yrs experience. State Inspector and Mercury Diagnostics
 
 
 
Chat Now With A Mercury Mechanic
Mazda Ed
Mazda Ed
Lead Technician
19 Satisfied Customers
ASE Master Technician, Mazda Master Technician, GM and Ford factory trained. 15 years experience.