How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jerry Your Own Question

Jerry
Jerry, Master Mechanic
Category: Mercury
Satisfied Customers: 13378
Experience:  ASE Master tech. 30+ years mechanic, shop forman, service manager
2947720
Type Your Mercury Question Here...
Jerry is online now
A new question is answered every 9 seconds

1998 Lincoln town car: The Directional signals and flashers..blown

Customer Question

I have a 1998 Lincoln Towncar. The Directional signals and flashers quit working last night. The owners manual doesnt point out a specific fuse for these however I checked a bunch of them and none were blown. Any suggestions ?
Dutch
Submitted: 5 years ago.
Category: Mercury
Expert:  Jerry replied 5 years ago.

Hello and welcome to Just answer.com, Super mechanic here. About your vehicle.

 

The fuses would be the #10, 15 and 21 in the instrument panel fuse box. You will want to check for power at both sides of them with the key on.

 

 

 

graphic

 

 

 

 

 

graphic

 

 

 

The Turn Signal Flasher output is provided by the Lighting Control Module, which is located behind the LH side of the instrument panel. There are no separate relays for Turn Signal Flasher output aside from the LCM.

Jerry, Master Mechanic
Category: Mercury
Satisfied Customers: 13378
Experience: ASE Master tech. 30+ years mechanic, shop forman, service manager
Jerry and 7 other Mercury Specialists are ready to help you
Customer: replied 5 years ago.
I'm not at home now where the car is located but I will try your reccomendation in a few hours. I'll also accept now providing I can ask addditional questions on this issue if the reccomendations dont work ? OK ?
Expert:  Jerry replied 5 years ago.
Oh yes, you can come back at anytime. Let me know what you find, thanks
Customer: replied 5 years ago.
Customerhere
Couple questions before I leave work (internet capability)and go home to check out your suggestions.
Its not clear from the illustration whether the LCM is located in the engine compartment or inside the vechicle on the drivers side ?
Is the LCM a modularized device, like a canister or box of some sort. I.e replaceable by pulling it out ?
I assume if the fuses check OK that the problem is with the LCM and I'll have to replace it ?
Thanks Dutch
Expert:  Jerry replied 5 years ago.

It is under the dash. You don't want to replace it without checking the switch first. If it is the turn signals and the hazards, then I would think it is going to be a fuse. Let me see if I have any tests for it that you can do while your there.

 

 

graphic

 

 

graphic

 

 

graphic

 

 

graphic

Customer: replied 5 years ago.
Ok - going in now :)
Expert:  Jerry replied 5 years ago.
Good luck, (hoping it's a fuse) just check for power on both sides of them, then you know if they are good or bad, thanks
Customer: replied 5 years ago.
fuses all checked OK. Completly dismantled the dash board under carriage so I could find the LCM - found what I thought was it and took it to the parts store. Wasnt it but a realy of some sorts. Can you provide a picture and approc location of the LCM. Going back in today
Expert:  Jerry replied 5 years ago.

Here are the steps for replacing it and some pics.

 

graphic

 

 

 

 

REMOVAL

CAUTION: Prior to removal of module, it is necessary to upload module configuration information to New Generation STAR (NGS) Tester. This information needs to be downloaded into the new module once installed.

  1. Disconnect the battery ground cable. CAUTION: Electronic modules are sensitive to electrical charges. If exposed to these charges, damage may result.

 

 

graphic

 

 

  1. Remove the LH instrument panel lower insulator.

1Remove the pin-type retainers.
2Disconnect the courtesy lamp.
3Remove the LH instrument panel insulator.

 

 

 

graphic

 

 

 

  1. Position the LCM aside.

1Remove the locking tab.
2Release the locking tab.
3Position the LCM aside.

 

 

 

graphic

 

 

Disconnect the electrical connectors.
2Remove the LCM.

INSTALLATION

  1. To install, reverse the removal procedure. CAUTION: Once the new module is installed, it is necessary to download the module configuration information from New Generation STAR (NGS) Tester into the new module. NOTE: When the battery is disconnected and reconnected, some abnormal drive symptoms may occur while the vehicle relearns it adaptive strategy. The vehicle may need to be drive 16 km (10 miles) or more to relearn the strategy.

 

 

 

 

 

Customer: replied 5 years ago.
Wow this doesnt jive at all with the "flasher" auto zone show as the replacement, which is basicall your typical flasher
Expert:  Jerry replied 5 years ago.

I see that Autozone does list one for that vehicle. However, the data base is telling me,

 


The Turn Signal Flasher output is provided by the Lighting Control Module, which is located behind the LH side of the instrument panel. There are no separate relays for Turn Signal Flasher output aside from the LCM.

 

I don't remember seeing any flasher on them in that year, (or newer) but it would be around the steering column if there were one.

Customer: replied 5 years ago.
searched high and low the only thing I see over there is the module you showed in email - I'm bettin tha baby is REAL expensive any Idea ?
I cant believe I have to replace that whole monster just for sig/hazzard. Thanks for staying with me
Expert:  Jerry replied 5 years ago.
No problem. In the old days we would check them with a test light, however, these newer ones require a scan tool for just about anything electrical. If anything, you might want to see if there are any used ones out there before a new one, being that you can't return them if that is not the problem.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
< Last | Next >
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
  • Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me. Molly USA
  • I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service. Jason V. Kirkland, WA
  • I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there. BR New Jersey
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
 
 
 

Meet The Experts:

 
 
 
  • Ron

    ASE Certified Technician

    Satisfied Customers:

    1601
    ASE Certs and Ford Certs
< Last | Next >
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

    Ron

    ASE Certified Technician

    Satisfied Customers:

    1601
    ASE Certs and Ford Certs
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka- Moose)'s Avatar

    Chris (aka- Moose)

    Mercury Technician

    Satisfied Customers:

    1399
    16 years experience with Mercury
  • http://ww2.justanswer.com/uploads/JM/jmcdo28/2012-2-23_01655_resized.64x64.jpg John Mc's Avatar

    John Mc

    Mercury Technician

    Satisfied Customers:

    403
    19 years Ford Lincoln Mercury experience
  • http://ww2.justanswer.com/uploads/wmarti7/2009-4-18_04332_Avatar.jpg Chuck's Avatar

    Chuck

    ASE Certified Technician

    Satisfied Customers:

    287
    33 Years experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance
  • http://ww2.justanswer.com/uploads/scottz136/2008-12-09_220350_js640_p1010013.jpg scottz136's Avatar

    scottz136

    Mercury Technician

    Satisfied Customers:

    260
    senior master lincoln mercury tech.
  • http://ww2.justanswer.com/uploads/TI/tim37857/2011-10-28_23053_S6301814.64x64.JPG Tim's Auto Repair's Avatar

    Tim's Auto Repair

    mechanic

    Satisfied Customers:

    257
    Have owned a repair shop for 25 yrs.
  • http://ww2.justanswer.com/uploads/DR/drivefast1971/2012-1-12_172422_0009051tQKh.64x64.jpg Ron Z.'s Avatar

    Ron Z.

    - Mercury Tech -

    Satisfied Customers:

    197
    18+yrs experience. State Inspector and Mercury Diagnostics