How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Chris (aka- Moose) Your Own Question

Chris (aka- Moose)
Chris (aka- Moose), Mercury Technician
Category: Mercury
Satisfied Customers: 32857
Experience:  16 years experience with Mercury
Type Your Mercury Question Here...
Chris (aka- Moose) is online now
A new question is answered every 9 seconds

1997 Mercury Mountaineer: I find the door lock code

Customer Question

How can I find the door lock code to my 1997 Mercury Mountaineer? We tried hiring a lock smith with a computer but couldn't read correct code.
Submitted: 5 years ago.
Category: Mercury
Expert:  Chris (aka- Moose) replied 5 years ago.

Hello Customer

Thanks for coming to Just Answer to ask a question.

 

Here are the 3 options ford states to use

graphic

Since option one and two have been ruled out then you need to look on the RAP module for a sticker showing the 5 digit code.

Here is the RAP module view and its location.

graphic

Click here for a PDF file on how to remove the quarter trim panel

Customer: replied 5 years ago.
Where is the LH quarter panel? Can I give you my VIN and stuff and can you look it up? I need more INFO so that I can see where the module is that I have to remove. So far, a little confusing. Do I need to take my drivers side door apart?
Expert:  Chris (aka- Moose) replied 5 years ago.

When you open the liftgate and notice the trim panels on the left and right, those are the quarter trim panels. You dont have to remove the module. You just have to gain access to it to view the sticker on it. The module is behind the drivers side quarter trim above the wheel.

graphic

Ford keeps no database of a keyless entry codes. A dealer can attain the code from the vin nor can a ford tech like myself. You can only get the code from the vehicle in the 3 methods previously mentioned.

Chris (aka- Moose), Mercury Technician
Category: Mercury
Satisfied Customers: 32857
Experience: 16 years experience with Mercury
Chris (aka- Moose) and 9 other Mercury Specialists are ready to help you
Customer: replied 5 years ago.

The module is behind the drivers side quarter trim above the wheel.

 

Above the rear wheel?

When you open the liftgate and notice the trim panels on the left and right, those are the quarter trim panels. You dont have to remove the module. You just have to gain access to it to view the sticker on it. The module is behind the drivers side quarter trim above the wheel.

The spare tire? The rear wheel of the car or steering wheel? Sorry, I'm not a mechanic and these descriptions don't seem obvious to me. Will try to run out and see if I can see the sticker, if I do, I would consider adding to your fee. If not, I am going to feel that I didn't get anything of significant value for my money. Sorry for making you have to work so hard, would I have gotten more INFO for more money? I'm reading over and over to see if it's just me. How much time can I get to accept? How long will it take normally to unscrew this panel? I'll go now and see what I can do. TNX Dave

Expert:  Chris (aka- Moose) replied 5 years ago.

Its gonna take about 30 minutes for a tech to get this panel off and a non tech about 2 hours plus some needed tools. Its above the drivers side rear tire. behind the plastic quarter trim panel. Everyone, any amount, gets my best answer

graphic

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
< Last | Next >
  • AlvinC answered a question about my Ford truck that only someone with an in-depth knowledge of his subject would have known what was going on. Rich D USA
  • Because of your expertise, you armed me with enough ammunition to win the battle with the dealer. They are installing a fuel filter and fuel pump at no charge to me. Molly USA
  • I needed help with my car on Saturday morning....got a response in 5 minutes, and it was the perfect solution. Thanks again to your service. Jason V. Kirkland, WA
  • I do know, after going though this with JustAnswer, that I can somewhat trust my mechanic but I will always contact you prior to going there. BR New Jersey
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
 
 
 

Meet The Experts:

 
 
 
  • Ron

    ASE Certified Technician

    Satisfied Customers:

    1601
    ASE Certs and Ford Certs
< Last | Next >
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

    Ron

    ASE Certified Technician

    Satisfied Customers:

    1601
    ASE Certs and Ford Certs
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka- Moose)'s Avatar

    Chris (aka- Moose)

    Mercury Technician

    Satisfied Customers:

    1399
    16 years experience with Mercury
  • http://ww2.justanswer.com/uploads/JM/jmcdo28/2012-2-23_01655_resized.64x64.jpg John Mc's Avatar

    John Mc

    Mercury Technician

    Satisfied Customers:

    403
    19 years Ford Lincoln Mercury experience
  • http://ww2.justanswer.com/uploads/wmarti7/2009-4-18_04332_Avatar.jpg Chuck's Avatar

    Chuck

    ASE Certified Technician

    Satisfied Customers:

    287
    33 Years experience,Ford Senior Master,ASE Master,L1 Advanced Engine Performance
  • http://ww2.justanswer.com/uploads/scottz136/2008-12-09_220350_js640_p1010013.jpg scottz136's Avatar

    scottz136

    Mercury Technician

    Satisfied Customers:

    260
    senior master lincoln mercury tech.
  • http://ww2.justanswer.com/uploads/TI/tim37857/2011-10-28_23053_S6301814.64x64.JPG Tim's Auto Repair's Avatar

    Tim's Auto Repair

    mechanic

    Satisfied Customers:

    257
    Have owned a repair shop for 25 yrs.
  • http://ww2.justanswer.com/uploads/DR/drivefast1971/2012-1-12_172422_0009051tQKh.64x64.jpg Ron Z.'s Avatar

    Ron Z.

    - Mercury Tech -

    Satisfied Customers:

    197
    18+yrs experience. State Inspector and Mercury Diagnostics