Mercedes Repair Questions? Ask a Mechanic for Answers ASAP
Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.
Can you describe to me what was occuring when it wasnt responding?
Are other electronics acting up as well with this issue here?
Let me know so we can continue,thanks Pete.
When you revved it did the engine actually rev up in speed but the vehicle did not move?
I apologize for the delay.
If the engine actually revs but the transmission does not move the vehicle this indicates the engine and engine components are o.k. but this is a fault in the transmission itself.I have seen the valve body in the transmission act up like this here in the past needing replaced as well as solenoids in the valve body.
What has to be done from here is to have the fault codes read out/checked with a fully compatible scan tool to see what codes are set.Once this has been done any codes set will need to be diagnosed to locate and correct this issue here.I suspect one of these as the cause here as I have had to replace in the past and using a scan tool for codes is the first step.The transmission components may have to be tested to pinpoint the cause which can require special transmission test tools from a dealer or transmission repair facility.
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