Mercedes Repair Questions? Ask a Mechanic for Answers ASAP
There is a DVD in the driver's side trunk panel. Check the DVD and clean it and reinsert it first. If the Navigation Map DVD is good shape, then the DVD drive might have failed.
If the DVD is in poor condition, I suggest purchasing a new one on ebay for example. http://www.ebay.com/itm/2004-2005-2006-2007-Mercedes-E320-E350-E500-E550-E55-AMG-Navigation-OEM-DVD-Map-/332011094363?hash=item4d4d67415b:g:IRsAAOxyzHxRPrU3&vxp=mtr
If the map still won't load on the Comand screen, then I suggest you purchase a new DVD drive because failures of these were also common. You can also purchase these here http://www.ebay.com/itm/04-06-Mercedes-E-Class-CLK-Car-Navigation-DVD-Drive-OEM-LKQ-/361783845025?fits=Year%3A2004%7CMake%3AMercedes-Benz&hash=item543bff60a1:g:yN4AAOSwn7JYC05v&vxp=mtr
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The map should at least come up on the screen.