Have Mercedes Questions? Ask a Mechanic for Answers ASAP
There is a DVD in the driver's side trunk panel. Check the DVD and clean it and reinsert it first. If the Navigation Map DVD is good shape, then the DVD drive might have failed.
If the DVD is in poor condition, I suggest purchasing a new one on ebay for example. http://www.ebay.com/itm/2004-2005-2006-2007-Mercedes-E320-E350-E500-E550-E55-AMG-Navigation-OEM-DVD-Map-/332011094363?hash=item4d4d67415b:g:IRsAAOxyzHxRPrU3&vxp=mtr
If the map still won't load on the Comand screen, then I suggest you purchase a new DVD drive because failures of these were also common. You can also purchase these here http://www.ebay.com/itm/04-06-Mercedes-E-Class-CLK-Car-Navigation-DVD-Drive-OEM-LKQ-/361783845025?fits=Year%3A2004%7CMake%3AMercedes-Benz&hash=item543bff60a1:g:yN4AAOSwn7JYC05v&vxp=mtr
Let me know if you need any more help before you decide to rate me, thank you!
Yes, it shouldn't be too hard for him! Don't forget to rate me, thanks!
Right, we keep the payment in your account until you are satisfied with the answer. I don't get credit unless you are satisfied.
The map should at least come up on the screen.