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Marty
Marty, Mercedes Technician
Category: Mercedes
Satisfied Customers: 53784
Experience:  Bosch Certified Master Tech. Over 35 years experience.
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1998 c280 key will turn in ignition, steering? yes, nothing

Customer Question

1998 c280 key will turn in ignition
JA: Is the car in "Park" or "Neutral?" Do you know if your car has a "wheel lock" feature?
Customer: steering? yes
JA: Are you fixing your C280 yourself? What have you tried so far?
Customer: nothing yet, I would like a starting point first
JA: Anything else you want the mechanic to know before I connect you?
Customer: don't think so
Submitted: 6 months ago.
Category: Mercedes
Customer: replied 6 months ago.
key will not turn
Expert:  Marty replied 6 months ago.

Hi, my name is***** first step in diagnosing a key that will not turn is to first make sure that the car battery is fully charged and then try a second key. If you don't have a second key you will need to order one from the Mercedes dealer. If neither key will turn in the ignition you will need to replace either the electronic ignition switch or the electronic steering lock. Further diagnosis is done with the Mercedes Star Diagnosis tester.

Let me know if you have any questions.