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MB Paul
MB Paul, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3567
Experience:  Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes
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2012 Mercedes sprinter 3500, restarts at one but adblue is

Customer Question

2012 Mercedes sprinter 3500, restarts at one but adblue is full, swapped full tank with working sprinter and still won't reset. Tried using Autel maxisys pr908 diag unit
JA: Are you fixing your Sprinter yourself? What have you tried so far?
Customer: Cleaned def injector, replaced turbo actuator, and swapped whole def tank with a working one on another sprinter. Unplugged battery for 1 hour and tried to reset on dashboard and in clearing codes with scanner
JA: Have you seen this code before? Have you tried a hard reset?
Customer: Hard reset?
JA: Anything else you want the mechanic to know before I connect you?
Customer: That's the only problem
Submitted: 1 month ago.
Category: Mercedes
Expert:  Lou P. master tech replied 1 month ago.

Hello, my name is***** and i will do my best to assist you.I am going over your story now and will reply back soon with some info,thanks!

Expert:  Lou P. master tech replied 1 month ago.

is the check engine light on as well and if so what is the fault code?

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