How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask MB Paul Your Own Question
MB Paul
MB Paul, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3567
Experience:  Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes
Type Your Mercedes Question Here...
MB Paul is online now
A new question is answered every 9 seconds

I have a 2002 C320, but my steering is like it is not

Customer Question

I have a 2002 C320, but my steering is like it is not powered. It is very hard to turn right or left. What can be the matter, and can I get it fixed?
JA: Have you checked the fluids?
Customer: Yes, Sir.
JA: Are you fixing your C320 yourself? What have you tried so far?
Customer: I replaced the pump, and a mechanic replaced the rack and pinion.
JA: Anything else you want the mechanic to know before I connect you?
Customer: Nothing more, but I find it so difficult to steer the car now, I am 72 years old, and I am finding it harder and harder. On my other cars, not Mercedes, the power steering is so king and easy. But on my C320 it is hard.
Submitted: 7 months ago.
Category: Mercedes
Expert:  Jared D replied 7 months ago.


Does it feel like the steering pulsates or is it just stiff?

There is some power assist right? Just not very much?