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Ask Lou P. master tech Your Own Question
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3726
Experience:  15 years master certified 100% fix rate and have access to factory radio codes, wiring, and instructions.
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Battery dead and cant open trunk to jump. also air

Customer Question

Battery dead and cant open trunk to jump. also air suspension down how do I get in trunk???
JA: Did you test the battery with a voltmeter? And have you ever changed one before?
Customer: Yes, but trunk wont open and key is in it
JA: What is the model/year of your Mercedes?
Customer: 2000 s 500 Brabus
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: I am not there, but have a caretaker telling me this
JA: Anything else you want the mechanic to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Mercedes
Expert:  Lou P. master tech replied 1 month ago.

Hello, my name is***** and i will do my best to assist you.I am going over your story now and will reply back soon with some info,thanks!

Expert:  Lou P. master tech replied 1 month ago.

to open the trunk you need to insert the metal key into the trunk lock cylinder and turn it counter clockwise to 11 oclock and while holding the key at 11 oclock pull the release handle. it will pop the trunk. the metal key is located inside the electronic key fob if you did not know. Lou P.