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Ask Lou P. master tech Your Own Question
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 4086
Experience:  15 years master certified 100% fix rate and have access to factory radio codes, wiring, and instructions.
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I'm working on a 2015 glk 350 4matic. It was in a front e,

Customer Question

HELLO MY NAME IS***** working on a 2015 glk 350 4matic. It was in a front e
JA: What is the model of your '15 Mercedes?
Customer: glk 350 4matic
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: yes the problem is it was in a front end accident and now it still wont start after i replaced the pryo fuse
JA: Most vehicles have two fuse panels. Have you located both?
Customer: yeah they are both good nothing blown oh and now i have power to the car but no start
JA: Anything else you want the mechanic to know before I connect you?
Customer: nope thats all
Submitted: 5 months ago.
Category: Mercedes
Customer: replied 5 months ago.
waiting on you
Customer: replied 5 months ago.
about how much longer will it be until you transfer me to a tech
Customer: replied 5 months ago.
Expert:  Lou P. master tech replied 5 months ago.

Hello, my name is***** and i will do my best to assist you.I am going over your story now and will reply back soon with some info,thanks!

Expert:  Lou P. master tech replied 5 months ago.

do you have a diagnosis machine? star diagnostic? or any scan tool?

Expert:  Lou P. master tech replied 5 months ago.

also may i have the vin and build date?

Customer: replied 5 months ago.
I have a snap on solus pro
It's 02/15 vin is wdcgg8jb8fg403839
Expert:  Lou P. master tech replied 5 months ago.

ok thanks, ***** ***** car crank? does the/is the steering wheel locked or unlocked?

does the dash come to life when the key is turned?

what does and does not work in the car?

Customer: replied 5 months ago.
It doesn't crank, the steering wheels is unlocked, the whole dash has power along with everything else in the car the only thing is when I go to crank it it does nothing
Expert:  Lou P. master tech replied 5 months ago.

ok, so first lets see if we can jump the starter or activate it with the scan tool to verify that it actually works.

Customer: replied 5 months ago.
could it be the key that isnt letting it start. Car hasent had a battery in like a month
Customer: replied 5 months ago.
still working on getting access to the starter
Expert:  Lou P. master tech replied 5 months ago.

it could be lots of things but i always start with the basics.

Customer: replied 5 months ago.
I HAVE 12.2 VOLTS AT THE starter, doesnt start even when i jump the starter
Expert:  Lou P. master tech replied 5 months ago.

ok so is the starter cranking or not. ?

Customer: replied 5 months ago.
yeah it cranks and cranks but no start
Expert:  Lou P. master tech replied 5 months ago.

ok so we know the starter is good.

Customer: replied 5 months ago.
Customer: replied 5 months ago.
could it be the alarm
Expert:  Lou P. master tech replied 5 months ago.

not neccesarily

Expert:  Lou P. master tech replied 5 months ago.

we dont have a alarm module like a gm

Expert:  Lou P. master tech replied 5 months ago.

as long as the key matches the ignition switch and the car shows the correct gear and the transmission module is correct then the car should crank and start.

Customer: replied 5 months ago.
im getting an inoprable messages from the abs, Airbags, and the Tranny saying not to shift out of park
Expert:  Lou P. master tech replied 5 months ago.

ok i will have to opt out at this point.

Customer: replied 5 months ago.
Customer: replied 5 months ago.
Still waiting for a response
Customer: replied 5 months ago.