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Marty
Marty, Mercedes Technician
Category: Mercedes
Satisfied Customers: 53153
Experience:  Bosch Certified Master Tech. Over 35 years experience.
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MY CAR WANT LEVEL OFF. AND IS TO LOW TO DRIVE, 2002 S500

Customer Question

MY CAR WANT LEVEL OFF. AND IS TO LOW TO DRIVE
JA: What is the model/year of your Mercedes?
Customer: 2002 S500 MERCEDES
JA: Are you fixing your S500 yourself? What have you tried so far?
Customer: I WOULD LIKE TOO BUT I HAVE NOT TRIED ANYTHING
JA: Anything else you want the mechanic to know before I connect you?
Customer: NO
Submitted: 1 month ago.
Category: Mercedes
Expert:  Marty replied 1 month ago.

Hi, my name is***** the entire car too low or is it only low on one side?

Customer: replied 1 month ago.
THE ENTIRE CAR IS LOW
Expert:  Marty replied 1 month ago.

Ok, more than likely the compressor has failed. Can you hear it running when you turn the car on?

Customer: replied 1 month ago.
NO
Customer: replied 1 month ago.
WILL I GET ANOTHER REPONSE
Customer: replied 1 month ago.
IS ANYONE GOING TO REPONSE BACK
Expert:  Marty replied 1 month ago.

Sorry for the delay. The website seemed to crash at my end and I could not get back into your question. You will need to start by checking the air compressor relay and the fuse for the compressor. They are located in the passenger side fuse box under the hood. Are you familiar with their location?

Customer: replied 1 month ago.
I noticed the pump trying to come on but will cutoff in about. A minute time
Expert:  Marty replied 1 month ago.

Okay, it sounds like the compressor may be overheating and shutting off. Since you hear it running it means that the relay and the fuse are good.

Expert:  Marty replied 1 month ago.

Ideally you should get the car scanned for fault codes in the Airmatic control module.

Expert:  Marty replied 1 month ago.

While the compressor is running you can try listening for air leaks at the four wheels. Since the car has lowered at all four corners it is most likely a weak air compressor.

Customer: replied 1 month ago.
Ok thanks
Expert:  Marty replied 1 month ago.

You're quite welcome.

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