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MB Paul
MB Paul, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3567
Experience:  Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes
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My R350 keyless entry won't work and the skeleton key inside

Customer Question

my R350 keyless entry won't work and the skeleton key inside of it won't turn the lock at all. HELP?!
JA: Can you turn the steering wheel at all? And what about the key? Is it worn or damaged?
Customer: I can't get in the car to turn the wheel the key fob is not damaged at all
JA: What year is your R350?
Customer: 2011
JA: Are you fixing your R350 yourself? What have you tried so far?
Customer: all I've tried to do is use the keyless entry and the skeleton key
JA: Anything else you want the mechanic to know before I connect you?
Customer: I don't think so
Submitted: 7 months ago.
Category: Mercedes
Expert:  Kevin replied 7 months ago.

Hi im kevin do you have a spare key ? Does dash board illuminate when door opened ?

Customer: replied 7 months ago.
The door won't open, I don't have a spare key here. I'm at work and can't get in my car to go home.
Expert:  Kevin replied 7 months ago.

Sorry misread question il opt out

Customer: replied 7 months ago.
I can't wait 24 hours for a response. I need help now.
Customer: replied 7 months ago.
If no one there can help me, I want my money back.
Expert:  Lou P. master tech replied 7 months ago.

Hello did you ever get the car going?