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Gary
Gary, ASE Certified Technician
Category: Mercedes
Satisfied Customers: 737
Experience:  Senior Technician
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I have a c200cgi 2011 model. The car refuses to start and

Customer Question

Hi
JA: Hello. What is your issue regarding?
Customer: I am Dr Taneja I have a c200cgi 2011 model. The car refuses to start and has a message that the restraint system has malfunctioned
JA: Will the headlights turn on? Is the battery fully charged?
Customer: The local mechanic here has told me to put a new battery . The headlights are dim and blinking battery appraisal to be weak
JA: What is the model of your '11 Mercedes?
Customer: C 200 cgi
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Shall I replace the battery
JA: Anything else you think the mechanic should know?
Customer: No
Submitted: 3 months ago.
Category: Mercedes
Expert:  Gary replied 3 months ago.

Hello there,

Your description points to a low voltage condition.

I would take your mechanic's advice and replace the battery.

The car may have some codes set from the low battery condition.

I hope this helps.

Gary

Expert:  Gary replied 3 months ago.

Hi again,

Do you need any further help?

I hope my advice has been of assistance to you.

Kind regards

Gary

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