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MB Paul
MB Paul, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3567
Experience:  Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes
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2004 E 500 keys have stopped working, one is worn but th

Customer Question

2004 E 500 keys have stopped working
JA: Is the key stripped or worn?
Customer: one is worn but th eother is in good shape
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: just tried it close and it still does nto work
JA: Anything else you want the mechanic to know before I connect you?
Customer: car is in excellent shape. just the keys hav estarted acting up
Submitted: 5 months ago.
Category: Mercedes
Expert:  Chad Farhat replied 5 months ago.

Hi, I'm Chad ,Welcome To JustAnswer, I'm reviewing your question and I will be be posting a replay ASAP

Expert:  Chad Farhat replied 5 months ago.

is the key not locking & unlocking car ?

or is it not starting the car or both ?

Customer: replied 5 months ago.
Since I cannot get in ; I don't know. Dealer says new key is approx $600 odd.
Customer: replied 5 months ago.
Why does the metal key from the fob not open the door
Expert:  Chad Farhat replied 5 months ago.

probably not been used long time, spray wd 40 inside the lock and get a loose

Expert:  Chad Farhat replied 5 months ago.

let it soak over night, at advance auto or auto zone they sell, a can called blaster ,is very good to loosen rusted or jammed parts,insert the little tube in the can and then insert the tube in the lock cylinder .$*****to much .