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MB Paul
MB Paul, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3567
Experience:  Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes
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I open the trunk with the remote key. It seems to open, but

Customer Question

I open the trunk with the remote key. It seems to open, but when I go to release the trunk lever, it gets caught and won't open.
JA: Has the battery died recently?
Customer: No.
JA: What is the model/year of your Mercedes?
Customer: It is a 2000 SUV; not sure but I think ML
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Yes. I sprayed lubricant inside latch but didn't help.Also won't open from inside trunk door.
JA: Anything else you think the mechanic should know?
Customer: The alarm went off today after spraying it yesterday. That;s when I discovered problem. It always was a bit hard to unlatch. I had to keep trying a few times.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mercedes Mechanic about your situation and then connect you two.
Submitted: 9 months ago.
Category: Mercedes
Expert:  Lou P. master tech replied 9 months ago.

Hello, can i have your vin please?