2008 Mercedes M350L with recent back door lift door problem. It was working fine, then all of a sudden today, the door shut automatically or so I thought, but the warning light (and inside dome lights stay on)on the inside panel says the door is open. I tried to reopen the door with the keyless entry remote and the button on the inside door, I can hear the latch motor running...but won't release the door. I can't unlock it manually from the outside either. Any suggestions?
JA: Have you checked the battery
in the fob? Will the car open with another remote?
JA: What is the model of your '08 Mercedes?
Customer: ML350 4 matic
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Have not done anything to it so far...not sure I want to mess with a Mercedes on my own. If I need to take to shop I will, just did no want to miss an easy/simple fix if that is all it is.
JA: Anything else you think the mechanic should know?
Customer: Not sure if related, but yesterday the passenger side door lock stays locked..have to unlock it manually.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mercedes Mechanic about your situation and then connect you two.