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sprinkles08, ASE Certified Technician
Category: Mercedes
Satisfied Customers: 21422
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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We have a smart fortwo pure and it is locked with a dead

Customer Question

we have a smart fortwo pure and it is locked with a dead battery how do we get it open to get at thebattery, the key fob doesn't work
Submitted: 4 months ago.
Category: Mercedes
Expert:  sprinkles08 replied 4 months ago.

Hello and welcome to JustAnswer!

If the fob does not work then you'll need to insert the key into the lock cylinder in the door and turn the key manually to unlock it. There is a plug near the door handle that you'll remove. Here is a screenshot of your owner's manual showing the procedure.