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MB Paul
MB Paul, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3567
Experience:  Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes
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I have a 2013 sprinter van and I need to clear the def code.

Customer Question

I have a 2013 sprinter van and I need to clear the def code. I filled it but the code won't erase and I only have 2 starts left
JA: Do you have a scan tool to read the codes?
Customer: No
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Yes. i just filled the def
JA: Anything else you think the mechanic should know?
Customer: Can I reset it through the gauges like the service code
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mercedes Mechanic about your situation and then connect you two.
Submitted: 4 months ago.
Category: Mercedes
Expert:  Wayne Crawford replied 4 months ago.

Hello. My name is ***** ***** I will be helping you today.

What code are you getting?

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