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sprinkles08, ASE Certified Technician
Category: Mercedes
Satisfied Customers: 22524
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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No climate controls working, all other features of the

Customer Question

no climate controls working, all other features of the vehicle works normally. However, the engine aux cooling comes on after right after the car has been started with no indication of overheating.
2013 E350 4matic
Submitted: 1 year ago.
Category: Mercedes
Expert:  sprinkles08 replied 1 year ago.

Hello and welcome to JustAnswer!

If the a/c control head is the only thing not functioning then the control head itself is the most likely cause, assuming fuses are good. It will require some electrical testing to determine exactly what is going on.

I assume you meant the cooling fan is coming on, correct?

Is the a/c compressor engaged the whole time the engine is running also?
Have fuses been checked?

Did the problem start after any work was done, a jump start, etc?