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Eric, Automotive Repair Shop Manager
Category: Mercedes
Satisfied Customers: 29728
Experience:  20+ yrs. experience as repair shop manager and technician.
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I am waiting on my husband to get here. He will understand

Customer Question

I am waiting on my husband to get here. He will understand what you is going on
Submitted: 4 months ago.
Category: Mercedes
Customer: replied 4 months ago.
I have a 2008 Mercedes benz c300 and I stop at the store and when I went back to get in my car It would not start nor would the radio or ac come on. But when I tried to jump it the radio came on and stayed on even when I took the key out and open the car door.
Expert:  Eric replied 4 months ago.


Ok, is your husband bringing a voltmeter for testing?

Do any other accessories such as headlights, windows, dash lights, work?

Is there any sound such as a clicking noise when you try to start it?

Customer: replied 4 months ago.
I will tell him to bring one
I know the flash lights and the signal ligts work once we put the cables on and on the radio panel it state to started car before radio shut off but it never did
No noise what so ever when trying to strat
Expert:  Eric replied 4 months ago.


Ok, once he gets there, let me know and I will direct him in testing

Customer: replied 4 months ago.
Customer: replied 4 months ago.
will there be another fee when he get here
Expert:  Eric replied 4 months ago.

No, just make sure to reply back in this thread and dont start a new question

Customer: replied 4 months ago.
ok he is here
Expert:  Eric replied 4 months ago.


Ok, there are 2 batteries in your vehicle - one under the hood which is for starting and one in the luggage compartment that is for the computers and other electrical accessories.

We need to first check the voltage at the battery in the engine compartment. - see attached for location

Expert:  Eric replied 4 months ago.

I noticed we have not yet resolved your concern you asked about. I would sure appreciate it if you would reply so I can offer my skills and knowledge and repair guide access to help as best I can.

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Customer: replied 4 months ago.
That didnt work had it towed in
Expert:  Eric replied 4 months ago.