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sprinkles08
sprinkles08, ASE Certified Technician
Category: Mercedes
Satisfied Customers: 21601
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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The car batteries was low and i purchase new battery and.

Customer Question

The car batteries was low and i purchase new battery and. Now car start but say car needs to be in park or N. Visit workshop without changing gears
JA: How many miles are on the car? How old is the battery?
Customer: 87,000 and brand new battery. I'm in the navy so the car set for over 1 year and 9 months
JA: Are you hoping to fix this yourself?
Customer: Yes
JA: Great! What have you tried so far?
Customer: Just changing the battery now car won't shift
JA: Is there anything else important you think the Mercedes Mechanic should know about your Mercedes?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mercedes Mechanic about your situation and then connect you two.
Submitted: 6 months ago.
Category: Mercedes
Expert:  Lou P. master tech replied 6 months ago.

Hello, what model are you working with? and year please.

Customer: replied 6 months ago.
2007
Customer: replied 6 months ago.
AMG
Expert:  Lou P. master tech replied 6 months ago.

2007 amg what? amg was a version in all models.

Expert:  Lou P. master tech replied 6 months ago.

E class? S class? SL class?

Customer: replied 6 months ago.
S class
Expert:  Lou P. master tech replied 6 months ago.

ok, so what battery did you replace? the one under the hood or the one in the trunk?

Customer: replied 6 months ago.
The one under the hood
Customer: replied 6 months ago.
The black doesn't have a battery just and positive connection but it never an battery
Expert:  Lou P. master tech replied 6 months ago.

OK i think it was 08 that they got rid of the rear battery, what is your vin?

Expert:  Lou P. master tech replied 6 months ago.

is your battery message white or red ?

Customer: replied 6 months ago.
The battery message is no longer on the car. The only message is don't not change gear.
Expert:  Lou P. master tech replied 6 months ago.
Ok so if all you did was change the battery then something that was done may have blown a fuse. At any time was the vehicle accidentally jump started with the cables backward ? Or was the battery hooked in backward on accident ?
Expert:  Lou P. master tech replied 6 months ago.

i will have to opt out to see if another expert can assist i will not be able to chat with you this weekend and i do not want to hinder any progress. i think the issue is that a fuse blew in one of the prefuse boxes and the message is on the dash because not all modules are communicating as they should. i wish you luck, i will check on you when i am able to , to see if anyone else has helped. Lou P.

Expert:  sprinkles08 replied 6 months ago.

Hello and welcome to JustAnswer!

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