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Ask Lou P. master tech Your Own Question
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3736
Experience:  15 years master certified 100% fix rate and have access to factory radio codes, wiring, and instructions.
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Electric seat side and steering wheel will not move : Yes,

Customer Question

Electric seat for driver side and steering wheel will not move
JA: How has the car been driving lately? How many miles are on the car?
Customer: Yes, yesterday, and 127
JA: Tell me a bit more about what's going on so he can help you best.
Customer: Thousand
JA: Are you hoping to fix this yourself?
Customer: Yes
JA: Great! What have you tried so far?
Customer: Checked fuses
JA: Is there anything else important you think the Mercedes Mechanic should know about your Mercedes?
Customer: Seem fine. Was working fine and now nothing. Srs airbag also shows malfunction,and the was done a month ago on recall
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Mercedes Mechanic about your situation and then connect you two.
Submitted: 6 months ago.
Category: Mercedes
Expert:  Lou P. master tech replied 6 months ago.
Hello what year and model do you have ? Most times its a bad door control module that is the issue. We can see what kind of tests we can do to determine that is the cause. Lou P
Customer: replied 6 months ago.
2009 C300
Expert:  Lou P. master tech replied 6 months ago.

OK thanks when you lock and unlock the car does the doorlock work correctly as it should?

Customer: replied 6 months ago.
Expert:  Lou P. master tech replied 6 months ago.

OK give me a few minutes to load up the diagram and see what we can do

Expert:  Lou P. master tech replied 6 months ago.

Ok check fuse 45 in the rear trunk fuse box.

Customer: replied 6 months ago.
Ok, not with the car right now, will check
Expert:  Lou P. master tech replied 6 months ago.

Ok the odd thing is the steering wheel is not on the same circuit so I'll also ask that you start the car and try every function in the car and tell me what else may not work. There will be more tied into that.