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Marty
Marty, Mercedes Technician
Category: Mercedes
Satisfied Customers: 53679
Experience:  Bosch Certified Master Tech. Over 35 years experience.
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The car cuts off but the radio does not, I turn off the

Customer Question

The car cuts off but the radio does not
JA: Tell me a bit more about what's going on so he can help you best.
Customer: I turn off the engine and lock doors and radio stays on
JA: Are you hoping to fix this yourself?
Customer: Yes
JA: Great! What have you tried so far?
Customer: I pushed the on/off switch on console nothing happens
JA: Is there anything else important you think the Mercedes Mechanic should know about your Mercedes?
Customer: No
JA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Mercedes Mechanic about your situation and connect you two.
Submitted: 1 year ago.
Category: Mercedes
Expert:  Marty replied 1 year ago.
Hi, what year and model is your Mercedes?
Customer: replied 1 year ago.
2007 S550
Customer: replied 1 year ago.
Maybe i can take the radio fuse out? Don't know where it's located
Expert:  Marty replied 1 year ago.
Ok, can you post your vin number?
Customer: replied 1 year ago.
hold on
Expert:  Marty replied 1 year ago.
Ok
Customer: replied 1 year ago.
WDDNG71X57A077656
Expert:  Marty replied 1 year ago.
Ok, fuse 104 located in the fuse box at the end of the driver's side dash panel is for the radio. Remove that fuse and see if the radio turns off.
Customer: replied 1 year ago.
Ok
Customer: replied 1 year ago.
Gotta go to garage...
Expert:  Marty replied 1 year ago.
Ok, if that one doesn't turn off the radio try removing fuse 122 in the trunk fuse box.
Customer: replied 1 year ago.
Which one is 104? There are 2 columns abd 7 fuses
Expert:  Marty replied 1 year ago.
The are usually numbered. 2nd one down in the right column.
Customer: replied 1 year ago.
Right column is a 7.5, 40 and a 5
Expert:  Marty replied 1 year ago.
Remove the 40
Customer: replied 1 year ago.
Ok. The radio went off but the console is still lit up like its on
Customer: replied 1 year ago.
Just don't want my battery to run down. Is it cool till tomorrow?
Expert:  Marty replied 1 year ago.
Ok, remove fuse 122 in the trunk fuse box.
Customer: replied 1 year ago.
Where is the fuse box located in the trunk? I lifted tire covering, it's not there
Customer: replied 1 year ago.
I see another compartment but don't know how to open it
Expert:  Marty replied 1 year ago.
Sorry, fold down the rear armrest and remove the panel behind it.
Customer: replied 1 year ago.
Ok..which one is it?
Expert:  Marty replied 1 year ago.
It's the 7.5 amp fuse right next to thme big 40 amp fuse.
Customer: replied 1 year ago.
Thank you soooo much Marty!!! That worked 💋
Expert:  Marty replied 1 year ago.
Excellent!
Expert:  Marty replied 11 months ago.

I've been informed by the website that you refused to pay me for the help that I provided. I cannot understand why you would do that.