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sprinkles08
sprinkles08, ASE Certified Technician
Category: Mercedes
Satisfied Customers: 21599
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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Top wont work when I unlock it but windows go down that's

Customer Question

top wont work when I unlock it but windows go down that's all it does
JA: Tell me a bit more about what's going on so he can help you best.
Customer: that's it it was working fine tried to put top up on incline had to manual lock it
JA: Are you hoping to fix this yourself?
Customer: yes
JA: Great! What have you tried so far?
Customer: don't know what to check
JA: Is there anything else the Mercedes Mechanic should be aware of about your Mercedes?
Customer: no
JA: Our top Mercedes Mechanic is ready to take your case. Just pay the $5 fully refundable deposit and I'll fill the Mercedes Mechanic in on everything we've discussed. You can go back and forth with the Mercedes Mechanic until you're 100% satisfied. We guarantee it.
Submitted: 8 months ago.
Category: Mercedes
Expert:  sprinkles08 replied 8 months ago.

Hello and welcome to JustAnswer!

There are many things that can prevent the top from working, especially depending on what the vehicle is. The problem may be mechanical, electrical, or hydraulic. Depending on vehicle, you could have a microswitch or wiring issue, or it may be low on fluid due to a leak.

What year and model is the vehicle?