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Ask Lou P. master tech Your Own Question
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 4064
Experience:  15 years master certified 100% fix rate and have access to factory radio codes, wiring, and instructions.
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My name is ***** *****. I need a radio code, I just got my

Customer Question

Hi my name is ***** *****. I need a radio code
JA: Thanks. Can you give me any more details about your issue?
Customer: I just got my benz today and the radio is saying I need a code to get the radio code for the radio to work
JA: OK got it. Last thing — Mercedes Mechanics generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Mercedes
Customer: replied 1 year ago.
Do you need the vin number of the car
Expert:  Lou P. master tech replied 1 year ago.

Hello. Yes I need the vin. Please :)

Customer: replied 1 year ago.
Expert:  Lou P. master tech replied 1 year ago.

Ok be right back :)

Customer: replied 1 year ago.
Thank you!
Expert:  Lou P. master tech replied 1 year ago.

Hope this information helps

Customer: replied 1 year ago.
They gave me the same code and it's not working
Expert:  Lou P. master tech replied 1 year ago.

Ok. The radio was changed. You need to pull it out and give me the serial number off of it.

Expert:  Lou P. master tech replied 1 year ago.

You can buy the tools online or Best Buy I believe. The are called "radio keys"

Expert:  Lou P. master tech replied 12 months ago.

hello, did you get the radio out so i can get the serial number?

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