Mercedes Repair Questions? Ask a Mechanic for Answers ASAP
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You will have to have a bluetooth adapter installed in your vehicle usually seated in between the front seats in the center console area.Part number B67875878.It will look something like this https://www.dropbox.com/s/85vn2p5t9qlu9u6/blue-02-20.jpg?dl=0 or this https://www.dropbox.com/s/6nte731trsnwur8/blueee-02-20.jpg?dl=0 and plugs into the connector like this https://www.dropbox.com/s/j5rznoagl5f5pha/blute-02-20.jpg?dl=0.If you do not have the adapter it needs obtained and if you do not have the connector then the vehicle isnt pre wired for blue tooth phone operation and the pre wiring needs ordered in and installed usually through a dealer as they have to program/code computers to accept and recognize it after it is installed.If you have these components already installed let me know so we can continue.
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