How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask MB Paul Your Own Question
MB Paul
MB Paul, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3567
Experience:  Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes
15777119
Type Your Mercedes Question Here...
MB Paul is online now
A new question is answered every 9 seconds

Need code neither work

Customer Question

Need code neither work
Submitted: 10 months ago.
Category: Mercedes
Expert:  Lou P. master tech replied 10 months ago.

Hello. Can I have your vin and also the codes you were given

Customer: replied 10 months ago.
4jgab75e74a86149
53244
33153
Radio serial al421020546 854
Customer: replied 10 months ago.
Now back to wait screen
Expert:  Lou P. master tech replied 10 months ago.

You are missing a digit in the vin

Expert:  Lou P. master tech replied 10 months ago.

Hello. Can you verify the vin ? You are missing a digit.

Customer: replied 10 months ago.
4jgab75e74a486149
Customer: replied 10 months ago.
No missing digits sir
Expert:  Lou P. master tech replied 10 months ago.

Ok first time it was missing the last 4. Ok I will check

Expert:  Lou P. master tech replied 10 months ago.

Ok did you try the codes when the screen said "code" or when the screen said "wait"?

My system shows the same 53244 I won't be able to check the radio serial number until Monday when our shop opens.

Customer: replied 10 months ago.
Not paying until satisfied with service
Expert:  Lou P. master tech replied 10 months ago.

totally understandable, so no worries on the money, lets get you fixed up first. so please answer my last question, did you try to put the code in when it said code or when it said wait??

Related Mercedes Questions