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Ask Lou P. master tech Your Own Question
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 4054
Experience:  15 years master certified 100% fix rate and have access to factory radio codes, wiring, and instructions.
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My name is ***** ***** I have a 2002 Mercedes c240 and it

Customer Question

hi my name is ***** ***** I have a 2002 Mercedes c240 and it will not move at all
JA: Thanks. Can you give me any more details about your issue?
Customer: it will start up fine and I can shift the gear shift fine but it will do noting and any gear
JA: OK got it. Last thing — Mercedes Mechanics generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Mercedes
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Tim Mohr replied 1 year ago.

Hi, my name is ***** ***** you had the trans fluid level checked yet?

Customer: replied 1 year ago.
I just have the tran. Flush
Expert:  Tim Mohr replied 1 year ago.

would you like a phone call on this?

Customer: replied 1 year ago.
No
Expert:  Lou P. master tech replied 1 year ago.

Hello I can assist. Does the trans go into reverse and drive ?

Customer: replied 1 year ago.
No it does not.
Expert:  Lou P. master tech replied 1 year ago.

ok thanks for the reply, does the shifter move out of park? or is it stuck in park?

Customer: replied 1 year ago.
it does move out of park
Expert:  Lou P. master tech replied 1 year ago.

OK, when it moves out of park, does the car roll or does it feel like the car is still in park?

Customer: replied 1 year ago.
it does roll
Expert:  Lou P. master tech replied 1 year ago.

ok, can you see the gear indicator in the dash that indicates the gear it is in?

Customer: replied 1 year ago.
Expert:  Lou P. master tech replied 1 year ago.

ok, so when you put it into gear and then back into park does the car make a grinding noise and a loud click?

Customer: replied 1 year ago.
no it does not make any noise.
Expert:  Lou P. master tech replied 1 year ago.

OK, did this happen before the trans flush or after. this is very important.

Expert:  Lou P. master tech replied 1 year ago.

i have to commute, i will check back later, please try and give me more details then yes and no answers, i can only help with as much info as you can give me, i think i know what happened but it depends on the last answer.

Customer: replied 1 year ago.
After
Expert:  Lou P. master tech replied 1 year ago.

Ok. So there are two dipsticks near each other. One is the oil dipstick and the other is the transmission. The transmission has a cap over it and no stick. How much fluid did you fill and did you in fact use the correct dipstick tube ??

Expert:  Lou P. master tech replied 1 year ago.

Did you inspect what I was talking about.