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MB Paul
MB Paul, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3567
Experience:  Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes
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Is there a cost help
, same thing that is going on in

Customer Question

is there a cost for your help
JA: Thanks. Can you give me any more details about your issue?
Customer: same thing that is going on in this thread collision and no start i have already replaced the pre fuse
JA: OK got it. Last thing — Mercedes Mechanics generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Mercedes
Expert:  Lou P. master tech replied 1 year ago.

Hello. Can you explain all that happened and all that you had done please to bring me up to speed on what the current condition of the vehicle is in ?

Customer: replied 1 year ago.
The car was in an VERY light accident and wheel & knee bag blew all belts and the bags and dashpad where replaced also replaced the pre-fuse but still no power to start or run So is there any thing else that can cause it to NOT start or run It is over 100 miles to the closest MB dealer Does it have to be hooked up to MB star obd2 to get it restarted it is a 4matic and will not roll very easy to load on trailer
Expert:  Lou P. master tech replied 1 year ago.

OK so by prefuse can you elaborate? was it just a fuse or was it the fuse box near the battery ?

Customer: replied 1 year ago.
it was the fuse box in front of the battery
Expert:  Lou P. master tech replied 1 year ago.

ok so then heres what i will need from you, turn the key on and test each fuse in the left fuse box for power, we are not testing for blown fuses we are testing to see if power is present, then i need you to write down all the fuses that do not have power and i will see what the common circuit is between them does this make sense?

Customer: replied 1 year ago.
ok
Expert:  Lou P. master tech replied 1 year ago.

ok good