Customer: ***** ***** Surrency - 2007 S550.
JA: Thanks. Can you give me any more details about your issue?
Customer: Problem started about a month ago when I left my office end early evening. Felt missing before I got on freeway, but decided to continue. When I built up speed, I moved into cruise control. After about five miles, cruise control kicked off and upon continuing, noticed the rpm increase to about 2,500 at 45 MPH, which is about where third gear would be. I nursed the car home, about ten miles. Could not get a shift higher than 3rd gear. Next morning, the shifting was okay, but engine seemed to continually hesitate. I don't have errors in front of me, but transmission
has been opened, screen cleaned and solenoid replaced. We're seeing today - after several correction tries before a new transmission. Any ideas???
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Mercedes Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: Sure thing! I'm doing some work on my computer.
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.