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Hello, my name is Bobby. Thank you for the question. It sounds like the wiring to the rear is damaged. It may be the wiring going into the trunk lid, but typically it is in the trunk itself. You will have to get the trunk open to try and inspect and test the wiring. t this point you will need to remove the rear seat in order to get into the trunk and use the manual release to get it open. Let me know if you need more help.
Do you still have a warranty on the work that you had paid all of that money for?
You must remove the seat bottom by pulling it up and out and then you can remove the seat back by unbolting it.
Sure can. I will look for your response. If I am not online when you return please give me some time to respond. Have a greatnight.