How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Stan Your Own Question
Stan
Stan, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3526
Experience:  Technical support engineer
16766657
Type Your Mercedes Question Here...
Stan is online now
A new question is answered every 9 seconds

I ordered a new key 2006 CLS 550, the car has been parked

Customer Question

Hi, I ordered a new key for my 2006 CLS 550, the car has been parked for 3 months, used the new key to unlock the car and open the trunk to charge the battery, but the car does not acknowledge the key, when using the keyless start as well as using the key in the ignition, What do I do?
Thanks
Lila
Submitted: 1 year ago.
Category: Mercedes
Expert:  Stan replied 1 year ago.

Hello Lila,

When a new key is used, it requires some time to get taught in to the ignitition switch. So, please have the battery charger connected and insert the key. Look at the instrument cluster- if it says ''Computing data''- wait. Then turn the key to next position and check for messages in instrument cluster. This learning procedure can last from 5 minutes to an hour.

Best Regards,
Stan

Related Mercedes Questions