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Ask Marty Your Own Question
Marty
Marty, Mercedes Technician
Category: Mercedes
Satisfied Customers: 53161
Experience:  Bosch Certified Master Tech. Over 35 years experience.
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Keys locked in trunk of 2000 c230 kompressor

Customer Question

Keys locked in trunk of 2000 c230 kompressor
Submitted: 1 year ago.
Category: Mercedes
Expert:  Lou P. master tech replied 1 year ago.

Hello. Is the entire car locked ? Doors , hood , trunk ?

Customer: replied 1 year ago.
I did have Aaa get in the door last night and can again
Customer: replied 1 year ago.
Are you there?
Customer: replied 1 year ago.
I can get in the car...
Customer: replied 1 year ago.
Can you help me or was this a waste of money?
Expert:  Lou P. master tech replied 1 year ago.

I am here give me a second

Expert:  Lou P. master tech replied 1 year ago.

Does the car have battery power or is it dead

Customer: replied 1 year ago.
Alright. Sorry, just very frustrated so bare with me.
Customer: replied 1 year ago.
It does have battery power.
Expert:  Lou P. master tech replied 1 year ago.

I understand your frustration No worries

Expert:  Lou P. master tech replied 1 year ago.

So when you pull the trunk switch or press it rather the trunk does not open or making a clicking noise?

Customer: replied 1 year ago.
Does not open or make the click noise
Expert:  Lou P. master tech replied 1 year ago.

Is the trunk lock slot facing up and down or left and right

Customer: replied 1 year ago.
Alarm is on that is why..
Customer: replied 1 year ago.
Up and down
Expert:  Lou P. master tech replied 1 year ago.

Oh ok. So it was locked until aaa

Expert:  Lou P. master tech replied 1 year ago.

And you have no METAL keys for the car ?

Customer: replied 1 year ago.
it was locked until aaa
Expert:  Lou P. master tech replied 1 year ago.

And bear with me I'm not trying to waste your time I just need to ask him questions to understand what we can do to get into there with the least amount of damage

Customer: replied 1 year ago.
No.
Customer: replied 1 year ago.
I understand..
Expert:  Lou P. master tech replied 1 year ago.

Ok is the car at home ? I need a few to check a diagram to see if we can manually pop the trunk. Worst case we need to drill the lock cylinder in the trunk to pop it. It won't damage the lid but obviously will damage the lock

Customer: replied 1 year ago.
The car is at my work in a parking lot...
Customer: replied 1 year ago.
I don't want to drill the lock..
Expert:  Lou P. master tech replied 1 year ago.

Lol I inderstand. I'm working fast. I'm trying. Be right back.

Expert:  Lou P. master tech replied 1 year ago.

Ok can you pull up your backseat and find the pse pump. Should be under the seat on the passenger side black pump with yellow vacuum lines in grey foam case.

Expert:  Lou P. master tech replied 1 year ago.

My thinking is , pull up the seat , access the lines. We can then blow air or vacuum each line till we find the one that will pop the trunk.

Expert:  Lou P. master tech replied 1 year ago.

The lines have designations on them but they are in German. I am not in the office at the moment so I cannot look up the good info my apologies. I'll see what I can find.

Expert:  Lou P. master tech replied 1 year ago.

Ok one may say "heck " for trunk. Again I hope the pump is under the seat it should be but I don't have the info in front of me. The seat just pops up there is a finger release on both front corners under the seat

Customer: replied 1 year ago.
Yea I took that off yesterday. I did not see a line, but I wasn't looking for it
Customer: replied 1 year ago.
I saw a similar problem where they used an Alan reach to take out the cylinder and manually get the doors to unlock and turn the alarm off?
Expert:  Lou P. master tech replied 1 year ago.

Ok I don't know about any Allen wrench trick. But see if you can access the pump.

Customer: replied 1 year ago.
If I can access the pump what will I need? Because it's 30 minutes away...
Expert:  Lou P. master tech replied 1 year ago.

Oh I gotcha. Need something to create pressure and vacuum. Some parts stores sell a vacuum pump that creates pressure and vacuum.

Expert:  Marty replied 1 year ago.

Hi, perhaps I can help. The PSE pump is in the trunk on this car. You won't be able to open the trunk that way. I'd suggest that you either order a metal key or a complete new key from the dealer. If you order the metal key you can use it in the trunk lock to open the trunk. You really should have a spare key for situations like this. I'd suggest ordering the complete new key.