How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Lou P. master tech Your Own Question
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 4272
Experience:  15 years master certified 100% fix rate and have access to factory radio codes, wiring, and instructions.
Type Your Mercedes Question Here...
Lou P. master tech is online now
A new question is answered every 9 seconds

Replaced FRont battery. Within a minute after every start

Customer Question

Replaced FRont battery. Within a minute after every start when going over 22 mph, Red Battery "See Owners Manual" Light comes on, and it prevents Stop Start from working. How can I fix? Thanks.
Submitted: 1 year ago.
Category: Mercedes
Expert:  Lou P. master tech replied 1 year ago.

Hello. First thing you need to check is the charging. And also you will need to check the aux battery for proper voltage as well. This battery is in the trunk. Make sure that both batteries have voltage greater than 12.4 and also make sure the front battery is charging at 13.0-14.6 no higher or lower. Let me know. Thanks. Lou

Customer: replied 1 year ago.
Thanks Lou, I already did that a couple times. So has a friend, all charging seems fine. I just didn't want to have to type everything I already tried (would have been a mile long question). Although rear battery is also charged, will say surprised to see it's usually about a volt less. Engine on: Front @14.45V, Rear: @13V. Eng Off: Front: @12.7V, Rear: 12.9V. 6 months ago, inadvertently left a trickle charger on vehicle with engine on and that same battery message came on. Shut down, engine and removed trickle charger, and the car worked fine until now. Tried disconnecting batteries, to reset, then reconnecting and let sit for 4 Hrs to Learn (I don't know, but am told apparently the battery sensor is supposed to learn). Problem still occurs.
Expert:  Lou P. master tech replied 1 year ago.

Ok I'll have to opt out at the moment. Took a family vacation this weekend :) hopefully another expert will chime in if not I'll check back Monday. My apologies

Expert:  Lou P. master tech replied 1 year ago.

Hello have you had any luck ?

Customer: replied 1 year ago.
No luck yet. Did load charge both batteries, they seem fine. Saw on the Benz forum there is an order to disconnecting and reconnecting the batteries. did that per the order (disconnect rear first), Reconnect the front first.
Expert:  Lou P. master tech replied 1 year ago.

Ok on a lot a models the battery sensor was giving false battery information. It's the sensor on the negative terminal. This could be the issue. Do you have a way to check codes ? That will ultimately be the best way to see what the computers are having issues with. If the voltages are always correct then I would suspect the IBS (intelligent battery sensor ) let me know what you think.