How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Lou P. master tech Your Own Question
Lou P. master tech
Lou P. master tech, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3730
Experience:  15 years master certified 100% fix rate and have access to factory radio codes, wiring, and instructions.
27644750
Type Your Mercedes Question Here...
Lou P. master tech is online now
A new question is answered every 9 seconds

The Tailgate on my 2007 ML350 won't open even using the

Customer Question

the Tailgate on my 2007 ML350 won't open even using the manual release. I think the latch is stuck. ANy suggestions short of taking off the whole whole back door?
Submitted: 1 year ago.
Category: Mercedes
Expert:  Lou P. master tech replied 1 year ago.
Hello my name is ***** ***** i will do my best to help you , i strive for EXCELLENT service and nothing less. Is your manual release the one at the top of the door ? Or the center of the bottom ?
Customer: replied 1 year ago.
Center bottom
Expert:  Lou P. master tech replied 1 year ago.
Ok so you pulled the small cover off and pressed the red lever all the way to the left ?
Customer: replied 1 year ago.
Expert:  Lou P. master tech replied 1 year ago.
That does not make sense as it is the only mechanical way to open. Try this. Have someone in the outside of the door push and pull on the door while you press the red lever.

Related Mercedes Questions