How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Marty Your Own Question
Marty
Marty, Mercedes Technician
Category: Mercedes
Satisfied Customers: 53848
Experience:  Bosch Certified Master Tech. Over 35 years experience.
13230946
Type Your Mercedes Question Here...
Marty is online now
A new question is answered every 9 seconds

Our power steering went out. This was after a bad smell

Customer Question

Hi, our power steering went out. This was after a bad smell coming from the engine that we first thought was brakes, additionally after stopping we were not able to start the car.
Submitted: 1 year ago.
Category: Mercedes
Expert:  Marty replied 1 year ago.
Hi, it sounds like the serpentine belt has broken or come off of the pulleys. I'd open the hood and inspect the belt and see if it is loose. If the belt is secure I would check the power steering fluid level but if you also cannot start the car I suspect that the belt may have come off and your battery eventually died because the alternator was not turning.
Let me know if you need further assistance.
Marty