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MB Paul
MB Paul, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3567
Experience:  Qualified Mercedes Benz Diagnostic Technician - 20+ years experience - Workshop Foreman for Mercedes
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GL450: Michael. The rear cargo door on our 2014 GL450 won't

Customer Question

Hi Michael. The rear cargo door on our 2014 GL450 won't close, either automatically or manually. What do we do?
The door wasn't fully open, about 80% open, and I pushed it up to load cargo. Now it seems to be stuck in the full open position.
Submitted: 1 year ago.
Category: Mercedes
Expert:  Lou P. master tech replied 1 year ago.
Hello my name is ***** ***** i will do my best to help you , i strive for EXCELLENT service and nothing less. So you have not just pulled down on the door to try and close ? It will be hard but you won't break anything , give it a good tug down. The right shock for the door is what actually opens the hatch so it may have just failed on you. It is quite common. See if you can pull it down.