Login|Contact Us
Question and Answer

Mercedes

Ask a Mercedes Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

Mercedes-Benz E320 4Matic: The radio in my wifes 2001 e320

 
eurotec's Avatar
  • Answered by:eurotec
  • Mercedes Technician
  • Positive Feedback: 99.4 %
  • Accepted Answers: 21261
Verified Expert
in Mercedes

Recent Feedback

Positive
This was great service very fast, quick, friendly and very accurate.He knew...
Positive
Very quick response with a precise answer thank you
Positive
Marty goes above and beyond with every Mercedes diesel question I've posed to...
Positive
Excellent Timing, Knowledge and Pateince! I was having a little trouble finding...
Positive
eurotec nailed it. For less time and money than a dealership diagnostic (much...
Positive
Struggled at first to remove the mirror shell but succeeded finally. Thanks for...
Positive
Once again, this EXPERT has more than answered my question. I only ask for him.
Positive
Replaced CPS. The car has not died since.
Positive
This EXPERT is top notch! His answers are always to the point and accurate. It...
Positive
spot on reply. problem fixed for $24 in parts as against $1000 quoted for the...

Customer Question

The radio in my wife's 2001 e320 4matic is asking for a code. Could someone please get me one? the Vin is wdbjf82j71x049128. By the way, the radio was not disconnected from the battery and the battery was never dead. One morning she got in the car and the display on the radio showed "CODE". Not sure what to think about that.

 

Country: United States
Make: Mercedes-Benz
Model: E320 4Matic
Year: 2001
Engine: 3.2

Submitted: 290 days and 11 hours ago.
Category: Mercedes
Value: $19
Status: CLOSED

Accepted Answer

Picture
Expert:  eurotec replied 290 days and 11 hours ago.


eurotec :

Hi, your radio code comes up as 41343

eurotec :

I'm not sure what to think about the radio asking for a code either. If it takes the code I would wait and see if it happens again. You might have a radio going bad.

eurotec :

Let me know how you make out.

Expert TypeMercedes Technician
Category: Mercedes
Pos. Feedback: 99.4 %
Accepts: 21262
Answered: 6/26/2012

Experience: Bosch Certified Master Tech. Over 35 years experience.

Ask this Expert a Question >
Picture
Expert:  eurotec replied 290 days and 10 hours ago.

Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.

Customer replied 289 days and 23 hours ago.

The code did not work. To be specific, I entered in the code and then pressed the resulting OK button. The display would then go back to showing CODE. I entered it in enough times for the radio to display WAIT. What else can we try?

Picture
Expert:  eurotec replied 289 days and 15 hours ago.

Hi Chris, if your radio was replaced at some point in the life of the car it's possible that the code on file was never updated. The only thing you can do now is remove the radio and give me the serial number from the radio and I can look up the code that way. This way we will be sure that we have the correct code. In order to remove the radio two radio keys are required to slide into the slots at the bottom of the radio to release it. Click here for the keys. Since this radio went to code all by itself it's possible that the radio is bad but we have to verify that the code we are using is correct.

Customer replied 288 days and 12 hours ago.

Ok. I'll see if I can pull the radio and get you the SN. Thanks for your help!

Picture
Expert:  eurotec replied 288 days and 12 hours ago.

You're quite welcome. I'll wait to hear from you.

Customer replied 286 days and 10 hours ago.

Hi there. I've pulled the radio and it's SN is Y1058332, Becker model BE3309. It says "Original Replacent Part" on the top of the unit, so it must be a replacement.

Picture
Expert:  eurotec replied 286 days and 9 hours ago.

Hi, the radio code is 43312. Let me know how you make out.

Customer replied 285 days and 2 hours ago.

Got it! Thanks for your help.

 
Tweet

6 Mercedes Mechanics are Online Right Now

Ask Your Question Now
Mercedes Questions Date Submitted
How do I replace the power window swich on my 1979 Mercedes 3/28/2013
mercedes S430: My Mercedes Benz S430 driver side switch has 3/28/2013
mercedes 230c: 2000 Mercedes c230 single blade front wiper. 3/28/2013
C63 AMG estate: I have a mercedes C 63 AMG estate Registered 3/28/2013
I also have Mercedes Benz 300E W124 Series 1990. - which is 3/28/2013
CLK 350: I have a 2007 Mercedes CLK 350. The drivers side side 3/28/2013
320 e class: How do you replace a Mercedes 320 e class cigarette 3/27/2013
SL 500: 2003 Mercedes SL 500. Driver's side power window will 3/27/2013
c230: I have a 1997 mercedes c230 with a check engine lite 3/27/2013
mercedes 320e: I have a 1993 Mercedes 320e W 124. It cranks 3/27/2013
RSS
Next 10 >
Ask A Mercedes Mechanic
Type Your Mercedes Question Here...
characters left:

Top Mercedes Experts

See More Mercedes Mechanics

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a Mercedes Mechanic

Get a Professional Answer. 100% Satisfaction Guaranteed.
156 Mercedes Mechanics are Online Now
Type Your Mercedes Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us
© 2003-2013 JustAnswer LLC