Hi, are you trying to use the remote or are you using the mechanical key to open the door?
Ok, most likely you have a dead car battery
You need to open the door with the blade key
where is that
It slides into your remote, it's the metal part.
There is a little slide that you move to pull the blade key out of the remote
If the car battery is dead the alarm will go off when you open the door with the blade key
And you will not be able to turn the alarm off until you connect a jumper to the car battery
You might be better off calling Mercedes Roadside Assistance. It is a free service to Mercedes owners.
If your car requires a new battery they can install one on the spot.
what is the number my car is in my garage
The phone number is(NNN) NNN-NNNN/p>
Let them know that your remote does not open the door and that you suspect the car battery is dead
Make sure that they bring a replacement battery
You will have to pay for the battery of course
I need to see if I can get the blade key also I got a new battery about 1 1/2 years ago
Ok, do you need instructions for the key and for unlocking the door?
click on the image
the tab is broke
Thank you for your help.
You can probably still slide the slide over if you use a tiny screwdriver or something pointed.
I got it.
Good, remember if you open the door the alarm will sound.
I am pressing accept. ok.