How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Stan Your Own Question
Stan, Mercedes Technician
Category: Mercedes
Satisfied Customers: 3526
Experience:  Technical support engineer
Type Your Mercedes Question Here...
Stan is online now
A new question is answered every 9 seconds

2002 CLK430: shocks..struts..000 miles..the rough winter at slow speed

Resolved Question:

I feel the shocks or struts on my 2002 CLK430 cabriolet, 96,000 miles, are failing. There is a cracking sound sometime, when I cross the many bumps on our streets after the rough winter at slow speed. I'm thinking about trading and don't want to spend a lot on repairs. How serious a problem are the shocks if they fail? Would KYB Gas-a-Just shocks be better than OEM? Are struts and shocks integrated?... Wilhelm
Submitted: 6 years ago.
Category: Mercedes
Expert:  Stan replied 6 years ago.

Hello Wilhelm,

Shock absorbers are considered to be wear-and-tear parts, and might require replacement around every 100000 miles depending on usage.

Failed shock absorbers will affect vehicle handling at high speeds and cornering besides the ride comfort. KYB absorbers are good, but they might not last as long or have the same warranty as originals. All in all it is difficult to say what is better.

In regards XXXXX XXXXX they might be caused by bad absorber's bush or some other bushing in the suspension, so i suggest to have this checked out before buying any parts.

If your CLK does not have a level adjustment system the shock absorber (aka strut) is separate from springs. This means it is quite easy to replace them, and besides the parts, the labor costs should not be to high (2-4 labor hours for usual repairs).


Best Regards,


Stan and 2 other Mercedes Specialists are ready to help you